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Untitled
[resolved] Can't get the minislider to work? (16 posts)

  1. marshallt
    Member
    Posted 4 months ago #

    Hi,

    When it loads it looks ok, for a fraction of a second, and then goes blank...

    any ideas?

    have a look
    http://www.checkin-marketing.co.il

    Thanks,
    Tomer

  2. marshallt
    Member
    Posted 4 months ago #

    might it have anything to do with the fact that I'm justing a Hebrew WP installment?

  3. Hi Tomer, are you referring to the main slider just below the menu? The slider works OK for me in Firefox 25 - could you let me know what browser and version you're using, and on what platform? i.e. Mac Chrome 31, Windows 7 IE10, etc.? Thanks!

  4. marshallt
    Member
    Posted 4 months ago #

    Sorry I meant the mini slider...
    it shows for a fraction of a second and goes away (far far away),
    I'm using a mac , but it's the same on my wife's PC

    Thanks,
    Tomer

  5. marshallt
    Member
    Posted 4 months ago #

  6. marshallt
    Member
    Posted 4 months ago #

    Progress report:

    I figured out that this has something to do with the images floating to the other side. the reason is that the theme is being used for Hebrew RTL.

    now the question is how can this be fixed?

  7. Hi there, thanks for the screenshot. Here are some troubleshooting steps we can try, since the mini-carousel works on my test site:

    1) To rule out an issue with the Hebrew localization would you mind switching your language to English temporarily and see if the mini-carousel works? Let me know how it goes. To be extra-safe you may want to make a database backup first, although nothing should be affected:

    http://codex.wordpress.org/Backing_Up_Your_Database

    If you have a copy of your site on a test/staging server - which I highly recommend - you could do this on that server and not touch your live site.

    2) Could you try deactivating all plugins except Jetpack, and let me know if the issue with the mini-carousel persists? If it works, reactivate each plugin one-by-one, testing the carousel again between each, to find the culprit that's interfering.

  8. marshallt
    Member
    Posted 4 months ago #

    Thanks, I'll try both right now and let you know what happens...

  9. Ah, our posts just crossed! If you can confirm that the Hebrew localization is at fault - with the next/previous buttons being reversed - I can put in a bug ticket at our end.

  10. marshallt
    Member
    Posted 4 months ago #

    yup, they did ;-)

    I tried turning all the plug-ins off, no luck...
    I'm not sure how to switch from Hebrew to English, as the whole installation is the Hebrew WP version from wordpress.org.il

    could you guide me on how to do this?

  11. Hi there - let's hold off on changing the language for now - leave the installation as is.

    Our developer has had a look and we do think this is an RTL issue that needs to be fixed in the theme. We also noticed that the forward/back buttons on the homepage slider are facing the wrong way. I'm going to put in a bug ticket on our end and I'll keep you posted here. Thanks for your patience.

  12. marshallt
    Member
    Posted 4 months ago #

    THANKS! so happy to see this level of support in a community based project. true happiness ;-)

  13. marshallt
    Member
    Posted 4 months ago #

    And please let me know when you make the change as I'm working from a child theme (as you advised) So I'd need to update myself... I can all ready say my next posting here will be how to update a chlid theme ;-)

    Best,
    Tomer

  14. marshallt
    Member
    Posted 4 months ago #

    Hi,

    Any progress on this?

    Thanks,
    Tomer

  15. Hi Tomer - I don't have an ETA when one of our developers will have a chance to look at this, and with holidays coming up it likely won't be be til next year. You may want to hide the mini-slider in the meantime with some CSS.

    Let me know if you need any help with that.

  16. Hi there, the RTL issues with both the mini-slider and the large slider on the homepage should be fixed. We are resubmitting the theme to the WordPress.org repository, but in the meantime you can download a new version of Untitled in the right sidebar here, where it says "Download Untitled for your self-hosted WordPress site."

    http://theme.wordpress.com/themes/untitled/

    Please let me know if this solves the issues or whether you encounter any further issues. Thanks for your patience!

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