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[resolved] can't get snap shots off my wordpress.org site (2 posts)

  1. dish56
    Member
    Posted 3 years ago #

    I can't get Snap Shots off my wordpress.org site, and all the instructions for deinstalling seem to be for wordpress.com sites. A simple checking of a box isn't working here.

    I deinstalled the plugin, and it showed up as deinstalled on my plugins page. The Snap Shots pop-ups were still coming up on the blog.

    I went into my FTP program and Snap Shots was still there. This may be where I made my mistake: I deleted it, rather than uninstalling it. I thought this was okay, as the program shows the files being "unintstalled." Still the pop-ups are showing on my blog, whether I'm viewing as myself or a guest.

    I can't find any remnant of Snap Shots anywhere in my settings, but clearly something is still there. Any help on how to find it and get it off? Thanks.

  2. dish56
    Member
    Posted 3 years ago #

    The most excellent folks at Laughing Squid--love those guys!--helped me figure out that there was still some code left in my footer. They got it off and the problem is solved.

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