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WooCommerce Customizer
[resolved] Can't find "Customize" under WooCommerce after installing and activating (14 posts)

  1. purchio
    Member
    Posted 6 months ago #

    Using lastest WP version and WooCommerce version but can't find the Customize option under WooCommerce menu. How to fix?

    http://wordpress.org/plugins/woocommerce-customizer/

  2. purchio
    Member
    Posted 6 months ago #

    Tried using /wp-admin/admin.php?page=wc_customizer

    Returned "You do not have sufficient permissions to access this page."

  3. Max Rice
    Member
    Plugin Author

    Posted 6 months ago #

    Your user account must have administrative (technically manage_woocommerce) permissions to view the customizer settings :)

  4. purchio
    Member
    Posted 6 months ago #

    My user is the admin. How can I add that permission?

  5. Max Rice
    Member
    Plugin Author

    Posted 6 months ago #

    Try the "reset capabilities" link here: http://cl.ly/image/3a2G2U1r012f

  6. purchio
    Member
    Posted 6 months ago #

    Thanks Max. But it didn't work. :(

    Any other suggestions? All Woo Customizer folders permissions are set to 777.

  7. Max Rice
    Member
    Plugin Author

    Posted 6 months ago #

    Can you try creating a new admin user and checking if you can access the page with that? Are you using WP multisite?

  8. purchio
    Member
    Posted 6 months ago #

    Did that, no success unfortunately. I don't think I'm using WP Multisite. How can I check that? I looked at wp-config.php at it doesn't have the Multisite line added.

  9. purchio
    Member
    Posted 6 months ago #

    Still couldn't get it to work. Already deactivated all plugins but WooCommerce and WooCommerce Customizer.

    Any guess or fixes?

  10. Max Rice
    Member
    Plugin Author

    Posted 6 months ago #

    Try installing this http://wordpress.org/plugins/user-role-editor/ and making sure your user account has the manage_woocommerce capability checked.

  11. purchio
    Member
    Posted 6 months ago #

    It has all capabilities checked, I'm the only user and admin. Also tried creating another user, but the menu didn't appear. :(

  12. Max Rice
    Member
    Plugin Author

    Posted 6 months ago #

    can you submit a ticket at http://www.skyverge.com/contact/? I think we'll need a login to figure this out for you :)

  13. purchio
    Member
    Posted 6 months ago #

    Sure, doing it right now. Thanks Max.

  14. purchio
    Member
    Posted 6 months ago #

    Done! ;)

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