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Can't find BackUpWordPress Backup (9 posts)

  1. kara333
    Member
    Posted 2 years ago #

    Hi,
    I posted the following a few weeks ago. I'm very sorry I did not follow-up sooner. For some reason I'm having trouble locating my backups. This link will take you to all the details of my issue. I hope someone will be able to help me.

    http://wordpress.org/support/topic/plugin-backupwordpress-no-backup-attachment-in-email?replies=1#post-2440389

    Thank you very much.
    Kara

  2. Tom Willmot
    Human Made
    Posted 2 years ago #

    Hi Kara,

    It sounds like something went wrong with the backup process, I've just released an update (version 1.5) can you update and then re-test.

  3. kara333
    Member
    Posted 2 years ago #

    Sure! I just updated. I'll get back to you tomorrow after I get the backup email.
    Kara

  4. kara333
    Member
    Posted 2 years ago #

    I see in my dashboard that the backup was completed last night. This is great. Thank you. However, I have one more question:

    I opened the zip folder and only saw one file called database...
    I selected to have both the database and my files backedup up. Do you know if I'm supposed to see more files when I open the zip folder?

    Thanks again!
    Kara

  5. Tom Willmot
    Human Made
    Posted 2 years ago #

    Hi Kara,

    You should see more files, it sounds like the files backup isn't working.

    There is a new version coming out in a few days which should further improve the files backup, hopefully that will fix the issue.

    If you want to you can grab the latest code from https://github.com/humanmade/BackUpWordPress/zipball/master and manually upload it to your site to see if it does fix your issue.

  6. kara333
    Member
    Posted 2 years ago #

    Thank you for your reply. No problem. Since I don't know how to upload the code, I'll wait for the new version. I backed up my website manually a few days ago.

    Kara

  7. Tom Willmot
    Human Made
    Posted 2 years ago #

    Hi Kara,

    I've just released the new version, it might take 15 min or so to show up for you.

    Would love to here if it resolves your issues.

  8. kara333
    Member
    Posted 2 years ago #

    Hi Tom,
    It worked!!! It's great! Thank you soooo much!
    Happy Holidays!
    Kara

  9. Tom Willmot
    Human Made
    Posted 2 years ago #

    Thats great news, thanks for letting me know.

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