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Can't edit posts/pages since 3.9 update (21 posts)

  1. clayhut
    Member
    Posted 4 months ago #

    Just installed 3.9 update and now can't edit pages or posts. There's just a blank box where there should be text, images and/or HTML. When I click in the textbox it disappears.

    I am running Windows 7 and using Chrome. I tried on IE as well with the same result.

    [I posted this same message in another thread - Installation - but wasn't sure if it belonged here instead. Sorry for the repetition.]

  2. laserjobs
    Member
    Posted 4 months ago #

    Try disabling your plugins and then see if it works. I was having a similar problem and narrowed it down to a plugin not compatible with TinyMCE 4.0.

  3. clayhut
    Member
    Posted 4 months ago #

    Thank you, laserjobs. I will give that a try and let you know.

  4. Have you tried disabling all of your plugins to see if any of them could be the culprit?

  5. clayhut
    Member
    Posted 4 months ago #

    I'll give that a try. Thanks Jeff!

  6. Arrowhouse
    Member
    Posted 4 months ago #

    I also can not edit or create content on posts or pages since my recent update to 3.9.

    IS this a backend WP issue that is being worked on?

    Please notify how to retrieve editing tools to the posts!!

  7. marcelott
    Member
    Posted 4 months ago #

    Hi Jeff, I have the same issues as Clayhut, but I disabled all the plugins but still...I cannot work in the theme -elements such as in a column...

    What can I do more? I think the 3.9 version has some child-diseases.

  8. Bet Hannon
    Member
    Posted 4 months ago #

    I'm not able to edit in the Visual (TinyMCE) editor either. I've tried deactivating all plugins & changing to TwentyThirteen, but the issue persists.

    I'm pretty sure it's a TinyMCE issue somewhere, but I'm not sure where to look or what else to try... Ideas?

  9. I am running Windows 7 and using Chrome.

    Visual Editor issues is almost always a js issue (except when it isn't...) and I've just tried on another plugin that has this issue.

    Can you try the troubleshooting steps in this Codex link?

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    If you can do only step #2 (the define('SCRIPT_DEBUG', true); part) and that gets the editor back then that will help find where the problem is.

    If that step does not make the editor work can you try step #3? I used Chrome to look at the JavaScript console and it pointed to the culprit very quickly in the error message.

  10. fawkesblog2
    Member
    Posted 4 months ago #

    I'm on Safari on a macbook pro and I cannot update either.

    If I press the update button it takes me to the edit post instead.

  11. Bet Hannon
    Member
    Posted 4 months ago #

    Hi Jan!
    This is what I get:
    "Uncaught TypeError: Cannot read property 'documentBaseURL' of undefined wp-tinymce.php?c=1&ver=4021-20140412:9"

    (that would be wp-includes/js/tinymce/wp-tinymce.php)

    That doesn't tell me anything. Does it mean something to you?

  12. I've had problems in the past getting the js console on Safari working myself, but if you can enable the js counsole and see if there are any messages that may help identify what's going on with your installation.

  13. That doesn't tell me anything. Does it mean something to you?

    It means there's a JS problem with your installation and that message does help.

    Can you try something temporary? Looking at your profile URL it looks like you are running a theme and plugins. That's fine when it works but to identify what's messing with the editor you need to strip it down to the bare bones.

    It's only temporary but can you switch to the Twenty Fourteen theme, de-activate all of your plugins, clear your browser's cache and cookies? Then re-login again and visit it the new post page.

    The clearing your cookies and cache are important please don't forget that step.

  14. borichamehul5
    Member
    Posted 4 months ago #

    I have the same problem as clayhut. I also tried disabling all of theplugins but no luck ... please help

  15. psyndrome
    Member
    Posted 4 months ago #

    I got the same problem as clayhut. Plugins disabled but it does not helped. Don't want to downgrade...

  16. Everyone who isn't clayhut, please make sure you do this:

    Can you try the troubleshooting steps in this Codex link?

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    If you can do only step #2 (the define('SCRIPT_DEBUG', true); part) and that gets the editor back then that will help find where the problem is.

    If that step does not make the editor work can you try step #3? I used Chrome to look at the JavaScript console and it pointed to the culprit very quickly in the error message.

    And THEN you need to make your own topics :) It's impossible to help ALL of you in one thread, trust me, I know you're thinking 'But it's the same problem!' We've done this for years, we know how crazy this gets :( Your own post, with your own list of plugins and your theme is easier to help YOU :D yes, it's more work for us, but it's better for you.

  17. clayhut
    Member
    Posted 4 months ago #

    Problem fixed! I think it was resolved when I deactivated all plugins, and then installed the twenty fourteen theme. Once it was working again, I reintroduced the plugins and my original theme. But, then I also had to re-install my blog from an xml backup because it completely disappeared at one point, then reappeared with an out-of-date database. So who knows what fixed the issue exactly. All I know is that everything now works. :-)

  18. Rijo Abraham
    Member
    Posted 4 months ago #

    Have you tried uploading an image to a new or old post in visual editor ? Let us know how it goes.

  19. clayhut
    Member
    Posted 4 months ago #

    Yes, I am able to upload and add images.

  20. Bet Hannon
    Member
    Posted 4 months ago #


  21. wadeleehudson
    Member
    Posted 4 months ago #

    I solved my problem when I deactivated all my plug-ins. I use Chrome. Does anyone know what plug-ins are problematic?

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