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[closed] Can't edit posts/pages since 3.9 update (54 posts)

  1. clayhut
    Member
    Posted 4 months ago #

    Just installed 3.9 update and now can't edit pages or posts. There's just a blank box where there should be text, images and/or HTML. When I click in the textbox it disappears.

    I am running Windows 7 and using Chrome. I tried on IE as well with the same result.

  2. Arrowhouse
    Member
    Posted 4 months ago #

    Same thing happened to me and now that I tried to update plugins to help perhaps solve the problem, I get an error message on every page:

    "Briefly unavailable for scheduled maintenance. Check back in a minute."

    http://www.arrowhouse.ca

    please help!!! I have people trying to access site currently!!

  3. clayhut
    Member
    Posted 4 months ago #

    I'm sorry to hear that, Arrowhouse.

    I'm in the process of re-installing the update manually via FTP to see if that fixes the problem. I'll let you know.

  4. clayhut
    Member
    Posted 4 months ago #

    HUGE problems!!!! My blog is gone...just a blank page. When I try to access my account, my password is no longer valid. I changed my password and logged in only to find most of my blog posts are missing. Arrrggghhhh!!!

  5. Arrowhouse
    Member
    Posted 4 months ago #

    Oh NO clayhut??!!

    I waited a few minutes and while doing so I called my host GoDaddy and while on the phone I tried to log in again and all of a sudden it was all back on???!! Really weird.

    I am still however still having issues with creating a new/or editing an old Post?

  6. marcelott
    Member
    Posted 4 months ago #

    I have the same issues. I cannot work in the Theme-elements (such as a column) When I click on the edit-pencil-button, nothing happens! What can we do about all those issues. Waiting for an next update or so?

  7. Gillian Felix
    Member
    Posted 4 months ago #

    I am having the same problem I cannot edit post. It is blank, it will only let me edit in text. Can I re-install another version until they fix this? Everytime they update it is always something. Very frustrating.

  8. marcelott
    Member
    Posted 4 months ago #

    I just did a Re-Install Now, but that did not help. Would love to have the previous version back also...

    Where can we find that one?

  9. marcelott
    Member
    Posted 4 months ago #

    we need the older version; 3.8.3 in stead of 3.9

  10. Arrowhouse
    Member
    Posted 4 months ago #

    I also did a re-install and nothing?? Still no visual editor for posts or pages!

    Hoping we get a WP administrator weighing in on this soon. Very frustrating. The upgrade was supposed to improve the visual editor...not remove it!!

  11. craig.keefner
    Member
    Posted 4 months ago #

    I installed but I have different user for ftp so I typically have to adjust file permissions when upgrade fails.

    In 3.9 at one point screen went white and site "went away". Could not login/etc.

    I have a backup folder and started copying files and after copying back in the \wp-includes dir the screen returned. For now I am fine but I am not going to try and upgrade again until a few days and dust has settled.

  12. Gillian Felix
    Member
    Posted 4 months ago #

    They are not letting us go back to the older version. I've tried to get it but it seem to not exist. I am trying to get into my host site to revert to an earlier time before the upgrade but that too is down. Oy Vey!

  13. Arrowhouse
    Member
    Posted 4 months ago #

    I have just sent a tweet to the WP developer in search of answers! Let's hope a solution comes soon!

  14. joesell89
    Member
    Posted 4 months ago #

    First things first. Don't blame WordPress 3.9 unless it is a clean install with no plugins and no custom theme. 3.9 is working beautifully on thousands of sites already with no problems.

    If you are not running a high traffic site try disabling all plugins (or manually moving them from the /plugins directory). Also, enable the default Twenty Fourteen theme.

    If you are running a high traffic site do whatever you can to get your site back up and then try to replicate the exact setup of theme plugins and 3.9 and work out where the conflict is by enabling the plugins one at a time.

    All your problems are likely to be with some plugin or theme which has code that did not anticipate the changes made in 3.9 once you find out which plugin or theme it is contact the author and let them know that 3.9 breaks their code. Updates for well-maintained plugins and themes still can take a few days to roll out.

  15. Dusty999
    Member
    Posted 4 months ago #

    Same thing here - since I updated to WordPress 3.9 I can no longer edit my pages or posts - just shows a blank screen or the entire editing box is gone! I tried re-installing it - same problems!

  16. Arrowhouse
    Member
    Posted 4 months ago #

    I deactivated all plugins and re-introduced the main ones in use on my current site and the visual editor returned. I have not yet bothered to reactivate the plugins I was not using to see which of them caused the visual editor to go away but in my case, the plugins seemed to be the problem.

    Hope that helps.

  17. Dusty999
    Member
    Posted 4 months ago #

    Thanks joesell89! I just deactivated all my plugins then re-activated them one by one, and of course it was the LAST one I tested that caused the problem, ugh! The plugin name is Zedity by Zuyoy. Another suspect is Responsive Addons by Cyber Chimps although I'm not sure if I'm using that correctly and it didn't cause the main problem, but since I activated it I now have a problem seeing my menu choices on the left sidebar in the middle. Hope this helps other people too (deactivate Zedity)! :)

  18. Gillian Felix
    Member
    Posted 4 months ago #

    Joesell89 You are a bloody genius. I did it and found the culprit. Thanks for sharing, I learned something new today. YAY!

  19. B.V.Ramanarao
    Member
    Posted 4 months ago #

    Due to Major changes in Media Editing and MySQLi for PHP v5.5, some sites might face severe issues.

    I strongly suggest to have a backup for both wordpress files and DB before updating to WP v3.9

    After having backups, members must follow instructions by @joesell89.

    If anyone face errors or bugs, then either deactivating all plugins or renaming each plugin's folder will allow access to sites backend. Then activate or rename plugin folder one by one then find out who is the culprit for your site. Then report the bug for the same to the concern plugin support forum to resolve the issues from plugin authors.

    If the above method doesn'nt work then delete previously installed wp files. Now revert to your previous state by uploading both backups wp files and DB taken earlier. Now your site back to the previous state.

    For major changes in WP latest version v3.9, give a read for the following:
    WP v3.9 major changes
    WordPress 3.9 Smith

  20. AJ Patell
    Member
    Posted 4 months ago #

    I had the same problem and found a responsible plug-in.

    If you have:

    WP-PageNavi
    (Version 2.85)

    De-activate it.

    That was the one not-compatible with my WordPress 3.9 install.
    There may be more of your plug-ins that are causing the issue. As others have suggested, just mass de-activate all plug-ins. Then one by one activate them and see if it loads an 'edit' page. If the page loads, that plug-in that you re-activated was not the issue.

  21. Psychopig7
    Member
    Posted 4 months ago #

    Hi Guys
    Same issue as above - after updating to 3.9 my edit pages are blank.
    I will now go down the road of deactivating all plugins and then reactivating one by one.
    NOT GOOD

  22. artvestastudio
    Member
    Posted 4 months ago #

    Encountered the same problem. Solved it by:

    1) Deactivating all plugins
    2) Updating all plugins, needed to be updated
    3) Activating all plugins

    It worked!

  23. Psychopig7
    Member
    Posted 4 months ago #

    Hi Guys
    Sorted it out - the culprit is "MailPoet Newsletters".
    When I deactivated and reactivated plugins one-by-one, the pages came back until I reactivated MailPoet, then I lost them again.
    Checked twice and this is the problem.
    On to MailPoet next I guess.
    Cheers
    Noel

  24. Folks, I know you all mean well, however the fact is that there are multiple plugins causing similar issues.

    We're keeping a running list here: https://wordpress.org/support/topic/wordpress-39-master-list

    If your name ISN'T clayhut, please make a new topic for yourself after you work through the directions in that link :) Otherwise we'll never be able to help poor clay :(

  25. mervwyeth
    Member
    Posted 4 months ago #

    I had exactly the same problem as those above. Zedity was the culprit for me. I am so relieved to have learned this nugget from this thread. Thanks for sharing Dusty999. I will get onto Zuyoy this morning.

  26. zuyoy
    Member
    Posted 4 months ago #

    Hi guys,
    It looks like WP 3.9 introduced changes that affect some plugins, including Zedity. We added a note in the description page.
    We're working already to add the support needed for WP 3.9.
    Thank you for your patience and understanding.
    Regards

  27. HMX Radio
    Member
    Posted 4 months ago #

    Hi Guys,

    Well Deactivate all you plugins and re-activate one by one to check which plugin is doing the mess.

    Mine Was : Soundcloud is Gold

    And Now Evrything Working Good so far .

  28. phoolie88
    Member
    Posted 4 months ago #

    Euh, I have turned of all of the plugins and even then I still can't add a images or make a link in an blogpost?!

  29. clayhut
    Member
    Posted 4 months ago #

    My blog is gone and my admin panel has rolled back to 2010. I lost 4 years worth of writing, etc. Help!

  30. phoolie88
    Member
    Posted 4 months ago #

    Also no javascript problems or at least the problem is the same in different browers and changing wp-config.php (script de-bug set to true did not make a difference).

    My website is working fine, but I can't make any changes in pages or post by eding an image or a link. The buttons just don't response....

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