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[resolved] Can't Disable on Mobile (9 posts)

  1. Yogesh Singh
    Member
    Posted 1 year ago #

    I tried using the option 'Disable on Mobile Device' but its its working for me. I tested this on iPhone, Safari Browser.

    http://wordpress.org/plugins/usernoise/

  2. erichopf
    Member
    Posted 10 months ago #

    Did you try clearing your cache? Do you have a CDN to improve content delivery?

  3. Yogesh Singh
    Member
    Posted 10 months ago #

    I am using W3 Total Cache and have tried clearing the cache.

  4. karevn
    Member
    Posted 10 months ago #

    @Yogesh mobile detection is request header-specific. When you use W3 Total cache, the detection does not work because W3TC just fires with a cached page version regardless of the device used. In other words, you have too aggressive caching.

  5. Yogesh Singh
    Member
    Posted 10 months ago #

    @karevn thanks for your response :)

    Is thr a way to tell W3TC to omit Usernoise?

  6. karevn
    Member
    Posted 10 months ago #

    I would rephrase the question: "Is there a way to tell W3TC it should take HTTP User agent into consideration before responding with a cached version?". And it is best to contact its authors for a good answer :)

  7. Yogesh Singh
    Member
    Posted 10 months ago #

    Thanks :)

  8. erichopf
    Member
    Posted 7 months ago #

    Yogesh,

    Did you find a resolution from W3TC? I haven't been able to get a response from them after I re-enabled my plugin recently.

  9. Yogesh Singh
    Member
    Posted 7 months ago #

    I personally don't recommend Uservoice anymore (no hard feelings Karevn), i don't know how but a Hacker hacked my website when thr were only 5 plugins active, Jetpack, Woocommerce, W3TC, Akismet and Uservoice, not sure if the Uservoise is the culprit but later one of my developer friend told me that Uservoice allows to execute Javascripts. Sorry was not able to update Karevn on the situation.

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