Posted 1 year ago #
I have a pending comment which I can't seem to delete. For some reason, there's no tick box next to the comment in question, so I can't do anything with it. I can't even approve it, move it to spam or anything.
Whilst not a major problem, it's kind of bugging me. Is it possible to go directly into the database via phpMyAdmin, and delete it that way, or is that too risky? Am I liable to do more damage than good?
Posted 1 year ago #
All those boxes, etc. are a function of javascript. You can try another computer or delete the wp-admin/js folder and upload files again and/or make sure your java is up-to-date and functioning.
Posted 1 year ago #
Javascript doesn't seem to be the issue. One thing I've noticed, is that it's actually a test comment back from when I started my website. And it's not actually attached to a post. Could that be causing the problem?
Not sure how I missed deleting it in the first place, to be honest.
Posted 1 year ago #
That disappears after the first real comment I believe. Missing a box, you should at the least, delete the js folder and I would delete the entire wp-admin folder and move fresh files to the server.
Posted 1 year ago #
I deleted the whole of the wp-admin folder, and reuploaded it from a fresh WP download.
I've still got the same problem, unfortunately.
Here's a couple of pics to illustrate what I mean, just to avoid any confusion. First picture shows a comment with a tick box, the second without.
Posted 1 year ago #
This is just one comment? Others since then have the box?
URL?
Posted 1 year ago #
Jeez, I finally looked at comments. All have the box but the box is irrelevant. Just mousing over an unapproved comment itself brings up,
Approve|Reply|Quick Edit|Edit|Spam|Trash
Posted 1 year ago #
Yep, it's just the one comment. All other comments since then have a tick box next to them.
My website URL is http://bananasaboutmovies.com
Posted 1 year ago #
Just mousing over an unapproved comment itself brings up,
Approve|Reply|Quick Edit|Edit|Spam|Trash
Mousing over the comment doesn't bring that up either. It works for every other comment, but not for this one rogue comment.
Posted 1 year ago #
Which post has the comment? The Adjustment Bureau?
Posted 1 year ago #
Nope, that's the thing. No post has the comment. It's not attached to any posts in my blog. I'm baffled.
Posted 1 year ago #
I would look at the source code for that page and that comment which I assume is the comments page in the dashboard.
Posted 1 year ago #
Also like you suggested at the beginning, deleting from the db should be easy. Just make sure you have a backup. You should actually have 3 backups, the main, the father and the grandfather.
In the db you go to wp-comments and browse (using mySQLadmin) and the table will come up with the comments and all columns, like name, url, etc. You would delete the entire column using the check-box (hope fully this one shows up) on the side.
This is what you do wiht a "normal" host. If you have GoDaddy there might be special considerations and I would contact the host first.
Posted 1 year ago #
Done, and done. I found the pending comment in the wp_comments table and deleted it via phpmyadmin. Everything's back to normal now.
Thanks for the help, kmessinger.
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