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[resolved] Can't connect to mailchimp (5 posts)

  1. mhenschel
    Member
    Posted 4 months ago #

    Hi,
    I had posted this problem in the mailchimp form already (see here http://wordpress.org/support/topic/cant-connect-to-mailchimp?replies=4#post-5349164).

    They advised me to whitelist outgoing connections to 50.97.194.22 and sopresto.socialize-this.com. How can this be done?

    Michael

    https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/

  2. wpsolutions
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,
    When the error happens have you by any chance got maintenance mode enabled, ie, is the "Enable Front-end Lockout" activated?

  3. mhenschel
    Member
    Posted 4 months ago #

    Yes, it is enabled, however, disabling the lockout doesn't make a difference.

  4. wpsolutions
    Member
    Plugin Author

    Posted 4 months ago #

    disabling the lockout doesn't make a difference

    I beg to differ.
    I just tried a test on my site by downloading that mailchimp plugin and I was able to successfully log in to Mailchimp even when ALL firewall rules were enabled but "Maintenance" or site lockout mode was disabled.
    When I repeated the same test with maintenance enabled, I got the same error as you.
    In other words there is nothing wrong with the AIOWPS plugin because maintenance mode is meant to block all external communication to your site.

  5. mhenschel
    Member
    Posted 4 months ago #

    As I said, I also have the problem when I'm not in maintenance mode. I'm not using the mailchimp plugin anymore, so it doesn't maller for me anymore.

    Thanks for helping.

    Michael

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