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Can't Change Theme (5 posts)

  1. sadams2363
    Member
    Posted 4 years ago #

    When I try to change the theme, I keep getting a warning that my username or password are incorrect. I'm logged in with my username and password, but the system won't accept these to change the theme.

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    If you're trying to download themes, you may need to enter your FTP host, username & password.

  3. sadams2363
    Member
    Posted 4 years ago #

    I've entered FTP, user name and password. Still can't change the theme.

  4. esmi
    Forum Moderator
    Posted 4 years ago #

    What exactly does the error message say and where is it being displayed?

  5. aravindajith
    Member
    Posted 4 years ago #

    It happens with some hosting services. I had faced the same issue once.
    It is some server configuration which restricts you to directly transferring any file to the server. There is no other way but to download the files to your hard disk and upload them manually using an FTP client.

    BTW, may I know which hosting service are you using?

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