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[resolved] Can't change settings after upgrade! (4 posts)

  1. raizen84
    Member
    Posted 8 months ago #

    Hi,

    I've just updated the plugin to the last version, compatible with wordpress 3.7.1 and i can't access anymore to the setting's panel. It says i nee to be authorized :(

    How can i solve this problem? I tried to deactivate delete and reinstall the plugin but i still got the same problem :(

    Thanks for your help

    http://wordpress.org/plugins/contact-form-plugin/

  2. bellfalasch
    Member
    Posted 8 months ago #

    Same for me - the Settings-link in plugin page goes to this adress: "wp-admin/admin.php?page=contact_form.php"

    Message says that I don't have privileges to view that page, even though I'm Admin.

  3. bestwebsoft
    Member
    Plugin Author

    Posted 8 months ago #

    Hi,

    1) Please, make sure that you are the administrator.
    2) Do you use multisiting? If yes: if you activate the plugin as network, the access to the settings page is permitted from every subsite and is not permitted from the multisite admin panel.
    3) It is possible that you have a peculiar plugin installed that affects the rights. Please, try to deactivate all the plugins one by one and check if the problem remains the same.

    Sincerely,
    Support Team

  4. bestwebsoft
    Member
    Plugin Author

    Posted 8 months ago #

    Hi,

    We hope your problem has been resolved. If you have any questions, please feel free to contact us via our support forum http://support.bestwebsoft.com/

    Sincerely,
    Support Team

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