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Can't change profile email (12 posts)

  1. Daniella
    Member
    Posted 1 year ago #

    Hi,
    I am not able to change my wordpress.org profile email address. Please advise. Thank you.

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Try editing your profile using the link in the top right of any forum page once you are logged in.

  3. Daniella
    Member
    Posted 1 year ago #

    I did and it still reverts back to the original email.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Which is? Can you just post the last part of the current address (ie the bit after the @)?

  5. Daniella
    Member
    Posted 1 year ago #

    original: @appsalon.com
    change to @ellajdesigns.com

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Based on the info in both profiles, there is already an account using your @ellajdesigns.com email address for the username: ella_j_designs

  7. Daniella
    Member
    Posted 1 year ago #

    Really? I didn't remember that one. I just reset that password to see if I had any info but there is not. Can the underscore one be deleted and then the email changed on the ellaj one? (Hope that made sense.)

  8. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    No. We do not delete accounts here. You will either have to use the other account or use a different email address for this account.

  9. Daniella
    Member
    Posted 1 year ago #

    Could the emails be swapped then?

  10. Daniella
    Member
    Posted 1 year ago #

    I changed the email to the underscore profile but I still can't change the @appsalon.

  11. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    You may need to leave it for a day or two to allow your email address changes propagate fully.

  12. Daniella
    Member
    Posted 1 year ago #

    OK, thanks. I'll wait a few days.

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