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Can't change profile email (12 posts)

  1. Daniella
    Member
    Posted 1 year ago #

    Hi,
    I am not able to change my wordpress.org profile email address. Please advise. Thank you.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Try editing your profile using the link in the top right of any forum page once you are logged in.

  3. Daniella
    Member
    Posted 1 year ago #

    I did and it still reverts back to the original email.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    Which is? Can you just post the last part of the current address (ie the bit after the @)?

  5. Daniella
    Member
    Posted 1 year ago #

    original: @appsalon.com
    change to @ellajdesigns.com

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    Based on the info in both profiles, there is already an account using your @ellajdesigns.com email address for the username: ella_j_designs

  7. Daniella
    Member
    Posted 1 year ago #

    Really? I didn't remember that one. I just reset that password to see if I had any info but there is not. Can the underscore one be deleted and then the email changed on the ellaj one? (Hope that made sense.)

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    No. We do not delete accounts here. You will either have to use the other account or use a different email address for this account.

  9. Daniella
    Member
    Posted 1 year ago #

    Could the emails be swapped then?

  10. Daniella
    Member
    Posted 1 year ago #

    I changed the email to the underscore profile but I still can't change the @appsalon.

  11. esmi
    Forum Moderator
    Posted 1 year ago #

    You may need to leave it for a day or two to allow your email address changes propagate fully.

  12. Daniella
    Member
    Posted 1 year ago #

    OK, thanks. I'll wait a few days.

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