Can't add themes

  • schooladvancement

    (@schooladvancement)


    12 years, 2 months ago

    I have a URL that has WordPress hosting on it, so I think I’m in the right place.

    I have purchased a Studio Press theme, and am aware I have to upload the Genesis framework and the Child theme. I find where to do that, and then click the upload button, and…the path to the file disappears. And the theme is not present in the available themes tab.

    So, I tried to update the current theme that is there, and downloaded it. When I tried to install it as above, the same thing happens…the path to the file disappears, and the upgraded theme is not available.

    I’ve never used an FTP client with this site – the upload method “used” to work, so I’d have no clue where to start with one. The problem is that when the WordPress framework was upgraded to 3.3.1, the current them no longer functions properly.

    Any help is appreciated.

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