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[resolved] [closed] Can't add plugins!! (34 posts)

  1. joshuasunga
    Member
    Posted 3 years ago #

    I can't seem to add plugins to my newly installed wordpress blog! I recently bought a domain from dreamhost.
    My blog's admin page doesn't even give me the option of adding plugins!

    Help please!

  2. James
    Happiness Engineer
    Posted 3 years ago #

    Do you have a hosting account with WordPress installed at Dreamhost, or did you buy a domain from Dreamhost for use with a wordpress.com blog?

  3. joshuasunga
    Member
    Posted 3 years ago #

    Hi James!

    I bought the domain on Dreamhost, and then I used the one click install to install wordpress.

    My site is: blog.joshuasunga.com

    Please help!

  4. James
    Happiness Engineer
    Posted 3 years ago #

    Just go to Plugins/Add New in your admin panel. If you don't see that option, please share a screenshot of your admin panel's sidebar so we can see what you do have.

  5. joshuasunga
    Member
    Posted 3 years ago #

  6. joshuasunga
    Member
    Posted 3 years ago #

    It doesn't have the "add new" option for plugins, just the akismet configuration!

  7. James
    Happiness Engineer
    Posted 3 years ago #

    That's quite strange indeed.

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the the Twenty Ten theme to rule-out a theme-specific issue (theme functions can sometimes interfere with the admin panel).

  8. joshuasunga
    Member
    Posted 3 years ago #

    Hi James

    Thanks for the help! Unfortunately, neither suggestion has worked :(

    I deactivated all plugins - nothing happened!

    Twenty Ten theme - I'm already using the Twenty Ten theme, but I switched to other themes and nothing happened to the admin panel - i still don't have the option of adding plugins!

    if its worth anything: i'm halfway thru a free trial on dreamhost - but i don't understand why that's an issue because i'm gonna start paying for hosting after next week!

    What should I do?

  9. James
    Happiness Engineer
    Posted 3 years ago #

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download.

  10. jsrcg
    Member
    Posted 3 years ago #

    Hi guys,

    I've downloaded WP 3.0.1 few days ago and face the same problem than joshuasunga, i.e.
    a) I don't have the option 'add new' plugin.
    b) If I try to install the 'Plugin Browser/Installer functionality', I receive the following message: "You do not have sufficient permissions to install plugins on this site."
    c) Nothing happens when I upload plugins through my FTP (FileZilla).

    I've tried changing themes, deactivating/activating the plugins offered in with the WP 3.0.1, and nothing changes, I simply can't add new plugins...

    Any solution then? Did reinstalling WP worked for you joshuasunga?

    I hope forward to receiving any further advice.

    Cheers,

    jsrcg

  11. James
    Happiness Engineer
    Posted 3 years ago #

    It's possible that your account lost admin privileges for some reason.

    Access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to a:1:{s:13:"administrator";b:1;}

  12. jsrcg
    Member
    Posted 3 years ago #

    James, thanks a lot for your help.

    I just went to the phpMyAdmin but couldn't find any wp_users table or wp_usermeta table (only information_schema and the database I created ie makingsenseofthings_db)... Please note that I'm a beginner in blogging so I might have missed a step somewhere... Any further indication then?

    Thanks indeed,

    jsrcg

  13. James
    Happiness Engineer
    Posted 3 years ago #

    The tables will be inside the WordPress database.

  14. joshuasunga
    Member
    Posted 3 years ago #

    Hi guys

    Sorry for not replying - i've been caught up in other things the last few days! :s

    i'm very limited in my computer/coding knowledge. i'm gonna try deleting and re-installing wordpress.

    jscrg - sorry i can't be of much help to you! question: are you on dreamhost too?

  15. jsrcg
    Member
    Posted 3 years ago #

    Then I must definitely have done something wrong. The answer I get is "No tables found in database."... Which step did I miss?

    No worries joshuasunga, we are definitely learning by doing!...

    Thanks James,

    jsrcg

  16. James
    Happiness Engineer
    Posted 3 years ago #

    If you didn't have tables, you wouldn't have a blog either. Are you sure you're accessing the same database that you assigned to WordPress in the wp-config.php file?

  17. jsrcg
    Member
    Posted 3 years ago #

    Yep, I'm pretty sure...

  18. James
    Happiness Engineer
    Posted 3 years ago #

    Check with your hosting provider.

  19. jsrcg
    Member
    Posted 3 years ago #

    That's Dreamhost. What should I look for in particular?...

  20. jsrcg
    Member
    Posted 3 years ago #

    (yeah I know, I'm not very good at that...)

    But eager to learn! ;-)

  21. James
    Happiness Engineer
    Posted 3 years ago #

    If you had no tables in your database, you wouldn't have a blog, just a screen asking you to install WordPress. I recommend enlisting your hosting provider's help to track down the right database.

  22. jsrcg
    Member
    Posted 3 years ago #

    Sounds good. Will do and update you about it.

    Thanks again,

    jsrcg

  23. joshuasunga
    Member
    Posted 3 years ago #

    hi guys

    i've figured it out.

    the reason why i couldn't add new themes/plug-ins was because i used the easy one click install of wordpress on dreamhost.

    the dreamhost people told me that if i wanted more control over my blog (ie be able to add new plugins/themes), i needed to have the advanced install.

    so what i did was uninstall wordpress, and then use advanced re-install.

    James (MacManX) - thanks for the help!

  24. James
    Happiness Engineer
    Posted 3 years ago #

    You're welcome! I highly recommend avoiding those automated installers as they often do more damage than good. The manual installation isn't too bad one you've had a chance to try it.

  25. jsrcg
    Member
    Posted 3 years ago #

    That's excellent news, thanks joshuasunga, and thank you also James for your patience with us beginners!

    jsrcg

  26. James
    Happiness Engineer
    Posted 3 years ago #

    Not a problem, I'm glad to help when I can.

  27. jsrcg
    Member
    Posted 3 years ago #

    I've also eventually resolved my problem by reinstalling WP manually. As a matter of fact, Dreamhost does specify that by using their one click install "in easy mode, you cannot access the files for the installation (so you can only use the themes/plugins/languages we've included), but installation, upgrades, and maintenance are all handled for you!".
    It's all clear now.

    Thanks guys!

  28. krste24
    Member
    Posted 3 years ago #

    Hi,

    I have been trying to add plug-ins to my theme, but I don't have the plug-ins section under my admin panel. It's the regulus theme and I figured it was just the theme that's the problem so I tried to change my theme, but in doing so it completely messed up my whole blog (www.statesofluxury.com). I was able to change my theme back to regulus and everything was fixed visually, however I still have no plug-ins availble. Can you help?

  29. Richard Wood
    Member
    Posted 2 years ago #

    ARRRGH! Thanks Dreamhost for another unpleasant surprise! If I uninstall and reinstall WP will it be possible to keep all my posts/google juice?

  30. fritzthecat
    Member
    Posted 2 years ago #

    I have the same problem. It is a clean install from the WordPress site, no Dreamhost installers or anything. It is WordPress 3.1.3.
    There is only one user in the database, the admin user, and the corresponding entry in the wp_capabilities was a:1:{s:13:"administrator";s:1:"1";}
    I have changed it to a:1:{s:13:"administrator";b:1;} - it made no difference (I changed it back). The wp_user_level is set to 10, is that correct?

    I am using custom table prefixes - so in fact the tables are [PREFIX]_capabilities and the entries in [PREFIX]_usermeta are called [PREFIX]_capabilities etc. I wonder whether there is a bug there.

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