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Can't access the wp-admin area (6 posts)

  1. WMatos
    Member
    Posted 1 year ago #

    I don't know what happened but every time I try to access the admin area I get this message: "Your PHP installation appears to be missing the MySQL extension which is required by WordPress."

    What happened? I haven't done anything. Last time (few weeks ago) I used it and it was fine... Any ideas?

    Many thanks!

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - contacting your hosts?

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems?

  3. WMatos
    Member
    Posted 1 year ago #

    Hi Esmi, Thanks for your reply.

    I don't there is anything wrong with the hosting as the website still is live. I just can't access the admin area. Again, I can't deactivate the plugins or switch to the default theme as I can't access the admin area. However, if you go to the main address: http://www.easyforyouservices.co.uk the site is live.

    Any suggestions?

    Thanks again for your help.

  4. keesiemeijer
    moderator
    Posted 1 year ago #

  5. WMatos
    Member
    Posted 1 year ago #

    I access this page: http://www.easyforyouservices.co.uk/wp-login.php but once I type the login details, it goes to http://www.easyforyouservices.co.uk/wp-admin and shows the same error message.

    Any more ideas?

  6. James
    Happiness Engineer
    Posted 1 year ago #

    Contact your hosting provider. That's a server configuration issue.

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