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Intercom for WordPress
[resolved] Can't Access Security Key Until I Activate, Can't Activate Without Security Key (3 posts)

  1. mattmireles
    Member
    Posted 11 months ago #

    Hi,

    I'm a new Intercom.io user trying to setup the service on my Woocommerce-powered WordPress site. It feels like a catch-22: Intercom.io won't let me access my security key until I activate my account, but I can't activate using this plugin until I get my security key... which requires me to login.

    I spent 45min on Livechat with the Intercom.io team and got nowhere. Any help? Suggestions?

    Thanks!
    -Matt

    http://wordpress.org/plugins/intercom-for-wordpress/

  2. Simon Blackbourn
    Member
    Plugin Author

    Posted 11 months ago #

    Hi Matt

    Thanks for your feedback - this appears to be an issue that would have been introduced in the previous version (0.6) but somehow has not been picked up until now.

    I will look into it and get a fix uploaded as soon as I can, hopefully within the next day or two.

    Simon

  3. Simon Blackbourn
    Member
    Plugin Author

    Posted 7 months ago #

    This issue should now be fixed in version 0.8.

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