WordPress.org

Ready to get started?Download WordPress

Forums

BackWPup Free - WordPress Backup Plugin
[resolved] Can't access plugin options (22 posts)

  1. pblvsk
    Member
    Posted 1 year ago #

    Hello,

    I can't access any options of this plugin. Only page I can view is /wp-admin/admin.php?page=backwpup, anything else generates You have insufficient privileges to view/access this page.

    /wp-admin/admin.php?page=backwpupeditjob - unable to access
    /wp-admin/admin.php?page=backwpupsettings - same

    I've tried reinstalling plugin but it didn't help. Other versions (tried also last 2.x) also do not work.

    I'm head admin.

    http://wordpress.org/extend/plugins/backwpup/

  2. scottschecter
    Member
    Posted 1 year ago #

    I am also seeing this behavior.

    WordPress 3.5.1
    BackWPup 3.0.6

  3. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    Please test if there another Plugin that causes that.

  4. pblvsk
    Member
    Posted 1 year ago #

    Running BackWPup as single plugin didn't help, still having this issue.

  5. Nelis
    Member
    Posted 1 year ago #

    Same issue here...

    Whatever i try to acces, i get: "You have insufficient privileges to view/access this page" or in dutch "Je hebt onvoldoende rechten voor toegang van deze pagina"

    WP 3.5.1
    BackWPup 3.0.6

    Please keep me posted about a solution

  6. radongrafix
    Member
    Posted 1 year ago #

    Same problem here

    The plugin stops sending backup to any of my storage after i upgrade to version 3.0.6 and also i can not edit nor create new jobs the error says "You do not have sufficient permissions to access this page". but i am the administrator of the site. and also i have tried disable all of my plugin except backwpup but still not working

    Thanks
    Ruel

  7. matthiaswh
    Member
    Posted 1 year ago #

    I've had this same issue since upgrading to 3.0.x. No backups run, and BackWPUp isn't visible in the network admin. Going to /wp-admin/network/admin.php?page=backwpup leads to an insufficient privileges message. Rolling back to 2.1.17 fixes the issue. It's been driving me insane for days.

    After hours of digging, it doesn't seem to actually be a roles/capabilities issue, and not actually a BackWPUp problem. The culprit line for me was line 66 of backwpup.php: "if ( is_multisite() && ! is_main_site() )" The call to is_main_site() is returning false when it should be true, because the global $current_site variable doesn't have the blog_id set. It should be set to the ID of your main blog, usually 1.

    Not sure yet why this is happening. But a quick workaround is to remove that conditional in backwpup.php (and the line after it), or to manually set your $current_site->blog_id to whatever your main blog ID is. Be careful: both may lead to unexpected results, and changes to a plugin file will be erased every time you upgrade the plugin.

  8. matthiaswh
    Member
    Posted 1 year ago #

    Turns out it was an issue with my sunrise.php that didn't properly set the $current_site->blog_ID which screwed up the WP is_main_site() call.

  9. scottschecter
    Member
    Posted 1 year ago #

    I am still seeing this behavior after upgrading to BackWPup Version 3.0.8. Is everyone in this thread using WordPress' Multisite capability?

  10. pblvsk
    Member
    Posted 1 year ago #

    Nope, I'm using multiple single sites config.

  11. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    die you have installed the Advanced Acsses Manager ?
    see http://wordpress.org/support/topic/you-do-not-have-permission-to-access-this-page-5 .

  12. scottschecter
    Member
    Posted 1 year ago #

    No, here are the plugins I am using. I tried disabling them all and I still get the same behavior.

    Akismet Version 2.5.7
    BackWPup Version 3.0.8
    Crayon Syntax Highlighter Version 2.2.0
    Google Analytics for WordPress Version 4.3.3
    WordPress SEO Version 1.4.7
    WP Super Cache Version 1.3.1

  13. Daniel Hüsken
    Member
    Plugin Author

    Posted 1 year ago #

    So i have improved the roles in the plugin. In the next version you can setup with role for BackWPup will used in the user settings. I hope that resolves the problem.

  14. radongrafix
    Member
    Posted 1 year ago #

    Although i get rid the admin access manager plugin but the backwpup still not working i dont know what happen. I think there are catch files in there

  15. pblvsk
    Member
    Posted 1 year ago #

    Upgrade to 3.0.10 didn't solve problem :(

  16. Nelis
    Member
    Posted 1 year ago #

    Hi Daniel,

    The update / upgrade to 3.0.10 didn't resolve any of the problems. It only made them worse... After updating only the BackWPup plugin and nothing else, my whole website crached and i had to restore everything from previous manual backups. I've even tried the update twice to check if it could have been anything else but i'm quite sure it couldn't have been.

    At first your plugin was realy great but after all these issues lately i'll have to deactivate and remove it completely. Hope you'll find a fix and can restore it to its former glory

    Please re-open this topic since the issue isn't resolved and the 3.0.10 version could possibly create more serieus issues for other users as well.

  17. radongrafix
    Member
    Posted 1 year ago #

    I think you have to disable your other plugin to check if theres a con flict on you plugin minis admin access manager which i disable it and remove.

  18. ParrotheadRon
    Member
    Posted 1 year ago #

    Having the same problem.

    The conflict is clearly between Backwpup plugin and Domain Mapping for Multisite plugin. As soon as you disable the sunrise option (which is required for domain mapping) in wp-config.php, then Backwpup works again.

  19. pblvsk
    Member
    Posted 1 year ago #

    I don't use Multisite and any of it's config's and files, I also tried disabling all other plugins. Problem was still there.

  20. Robert Windisch
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    our plugin runs smooth on multisite and we also use it with Domainmapping on marketpress.com. Please add your own user the right "BackWPup Admin" at your profile page. Then you should get access to the plugin.

    regards,
    Robert

  21. ncsumarit
    Member
    Posted 1 year ago #

    Same problem as others. I just tried updating backwpup and it crashed the backend. Presumably the BackWPUp admin access has to be granted prior to the update or you'll get blocked? Error for me was a redirects error. Wasn't able to get back in until I disabled the plugin manually. Would appreciate more info on resolving this, thanks.

  22. Robert Windisch
    Member
    Plugin Author

    Posted 1 year ago #

    Hi ncsumarit,

    please try the solution provided in the topic about redirect error with 3.0.11.

    regards,
    Robert

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic