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Can't access my website, it only shows a white blank page (13 posts)

  1. tramseri
    Member
    Posted 9 months ago #

    As I mentioned above, I am unable to access my website admin login page. Login address only shows awhite page(nothing but only white blank ). my website it doesn't shows up; again same blank page appears.
    The problem just showed up, last night was working normally and now is nothing happning.

    the webste is
    http://www.wecareaid.org

    Looking forward to your helpful replies and thanks in advance.

  2. WPShowCase
    Inactive
    Posted 9 months ago #

    A white page looks like a php error. Did you edit any php last night?

  3. tramseri
    Member
    Posted 9 months ago #

    No nothing like that

  4. WPyogi
    Volunteer Moderator
    Posted 9 months ago #

    Try deactivating your plugins by renaming the plugins folder on the server:

    wp-content
        plugins.HOLD

    You'll need to use FTP or Cpanel to do that - ask your hosting company for help with it if you don't know how.

    If that doesn't work, ask your hosting company how to access the server error logs to get additional info about what's going on.

  5. tramseri
    Member
    Posted 9 months ago #

    Thank you all

  6. Print4Vets
    Member
    Posted 6 months ago #

    How do you do that Im not understanding I am having the same problem

  7. Casey Driscoll
    Member
    Posted 6 months ago #

    Pritnt4Vets,

    If you include more detail in a new post I'm someone like myself will be able to help you.

    Do you have access to FTP or Cpanel?

  8. Print4Vets
    Member
    Posted 6 months ago #

    I have cpanel through hostgator I cant access wp-admin its comes up white page blank
    http://www.print4vets.com I edited something in theme functions then removed it when I saw it was wrong place then updated and zap nothing

  9. Casey Driscoll
    Member
    Posted 6 months ago #

    Yeah that will definitely break it. Fastest fix is probably just upload the theme again through cpanel or ftp.

    You won't be able to access the front or the wp-admin until the theme is replaced/fixed.

  10. Print4Vets
    Member
    Posted 6 months ago #

    so uninstall wordpress then re upload it??? Though quickinstall???

  11. Casey Driscoll
    Member
    Posted 6 months ago #

    Nope, just that theme.

    I'm unfamiliar with the specifics of Host Gator, but in your CPanel you will need to find the "FTP" button, the one that lets you upload and delete files on your server. There, at the root of your site, you should find the base of the WordPress installation, a bunch of files and folders that looks something like this:

    ├── index.php
    ├── license.txt
    ├── readme.html
    ├── wp-activate.php
    ├── wp-admin
    ├── wp-blog-header.php
    ├── wp-comments-post.php
    ├── wp-config.php
    ├── wp-config-sample.php
    ├── wp-content
    ├── wp-cron.php
    ├── wp-includes
    ├── wp-links-opml.php
    ├── wp-load.php
    ├── wp-login.php
    ├── wp-mail.php
    ├── wp-settings.php
    ├── wp-signup.php
    ├── wp-trackback.php
    └── xmlrpc.php

    Find the folder /wp-content/themes/your-broken-theme/ and delete *just* that folder, it contains the broken theme. Upload the new theme in its place.

    If you contact hostgator directly, they can probably help you do this, or show you how.

  12. Print4Vets
    Member
    Posted 6 months ago #

    Ahh oko awesome thatnks a lot life saver

  13. advppc
    Member
    Posted 2 months ago #

    Hi, I am facing same problem with my website http://www.legalpoint.co.in
    I am not able access admin panel or cpanel too.
    Kindly check the link and advise me accordingly.
    Thanks in advance.

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