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[resolved] [closed] can't access my website (11 posts)

  1. Golden Lion Solutions
    Member
    Posted 1 year ago #

    hi there,

    I cannot access the websites http://twoadultstwochildren.com, or http://goldenlionsolutions.com [Moderator note - loud noise upon site load] Nor can I access my.bluehost.com or the control panel. Browsers all say error 137.

    I ran a security scan with windows defender and found a trojan w32 malagent, just now. does this have anything to do with it?

    furthermore, I checked isthissitedown, and it said my site was down.

    I could access the sites fine until yesterday, at around 11pm.
    is my site hacked?
    thanks

  2. cyclopse
    Member
    Posted 1 year ago #

    site are accessable i can access them, i just checked them and they are running fine......

  3. Golden Lion Solutions
    Member
    Posted 1 year ago #

    right so do you think its the trojan?

  4. Golden Lion Solutions
    Member
    Posted 1 year ago #

    i think it was... i can access my site now!
    im scanning my pc for any other threats now.

  5. cyclopse
    Member
    Posted 1 year ago #

    ad ur cpanel is also working i just check to navigate to it....
    try to clear ur browser cache and try to access ur site with proxy server ..... may be the isp of urs have blocked the url or the cache of ur isp is not up to date....

  6. cyclopse
    Member
    Posted 1 year ago #

    pc trojans don't affect site scan ur site for virus .... and may be u not been able to access it coz ur host would be doing some maintenance stuff on their end at that point of time....

  7. Golden Lion Solutions
    Member
    Posted 1 year ago #

    yeah, it could've been server maintanance.

    btw what does large noise mean as the moderator said?

  8. Golden Lion Solutions
    Member
    Posted 1 year ago #

    What does large noise mean?

  9. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    When your site loads, a lion roars loudly. Some people helping out here do so from places where a sudden loud noise may not be appropriate - hence a warning is appropriate.

  10. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Browsers all say error 137

    Review this:

    http://productforums.google.com/forum/#!topic/chrome/absJhEAiw9I

    [Copy and paste the entire URL on the address bar]

    it said my site was down.

    Probably. Some of the tools I used to check your site reported that your site cannot be connected.

    This report says that your site goldenlionsolutions.com is infected.

    Nor can I access my.bluehost.com or the control panel

    In view of the above, contact your host immediately, report the problem, get hold of your backups prior to the infection and restore the site with a clean install of WordPress.

  11. riauhost
    Member
    Posted 1 year ago #

    try to check the files one by one and then check sql

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