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[resolved] can't access my site after upgrade (5 posts)

  1. mowse73
    Member
    Posted 3 years ago #

    Hi I just upgrade to 3.2 and now i can't access my site or admin panel
    I get this message: Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud() in /home/caddygol/public_html/wp-content/themes/arras-theme/library/widgets.php on line 328

    I'm using the arras theme.

    Thanks for any advice people can give me

  2. Tara
    Member
    Posted 3 years ago #

    -try switching to the default theme for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

  3. sharonwilliams73
    Member
    Posted 3 years ago #

    This happened to me too. I've spent hours now trying to find a theme that is compatible with the new 3.1.3 wp version. How do I know what themes will work with an upgrade? I'm looking at http://themeforest.net/item/noble-peace/131648. Any way to know if this theme will be compatible?

  4. Chip Bennett
    Theme Review Admin
    Posted 3 years ago #

    Arras is a known-problematic Theme with WordPress 3.2. Delete it and allow your site to revert to using Twenty Eleven.

    @sharonwilliams73 you should consult ThemeForest support for questions of compatibility of ThemeForest Themes.

  5. mowse73
    Member
    Posted 3 years ago #

    Hi everyone.
    thx to all who responded to my post.
    I contacted my host provider and they managed to sort it out for me.
    They suggested to change my theme name if it happens again.

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