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1. JDWDelray
   Member
   Posted 1 year ago #

   Can anyone help to resolve this? I dont have immediate access to hosting page. Is there another way

   Fatal error: Call to undefined function is_site_admin() in /vhome/mysite.com/www/wp-content/plugins/cd-buddybar-logo-changer/cd-bblc.php on line 36

2. Rev. Voodoo
   Volunteer Moderator
   Posted 1 year ago #

   ftp, or a file manager if your host offers one.

   You'll need to delete that plugin

3. JDWDelray
   Member
   Posted 1 year ago #

   Thxs, Is there a way to work around not going through host but directly through wordpress? What if host doesnt offer

4. islandnetcom
   Member
   Posted 1 year ago #

   Hello,

   Any good host should give you full access to the file space where the wordpress install is hosted to get over issues such as this, I would contact them directly and ask them to give you FTP/SFTP and SSH access.

   I looked at PHPMyAdmin but dont see any easy way to disable plugins, must be a flag that gets set when you enable a plugin do there must be a way... anyone?

   [sig moderated as per the Forum Rules]

5. Rev. Voodoo
   Volunteer Moderator
   Posted 1 year ago #

   Yeah, your host must give you some sort of file access, its the only way to kill the plugin totally

   @islandnetcom, your footer is against forum rules.....
   http://codex.wordpress.org/Forum_Welcome#Signatures

6. JDWDelray
   Member
   Posted 1 year ago #

   thanks, I emailed the host but still waiting to hear back. Im impatient and want to gain access to the dashboard. I appreciate the help

7. Rev. Voodoo
   Volunteer Moderator
   Posted 1 year ago #

   sure, as soon as you delete that plugin you will be golden. Do they block ftp access, or you just haven't tried?

8. JDWDelray
   Member
   Posted 1 year ago #

   Im still learning WP and dont fully understand, but a quick learner. What is FTP, I guess i havent tried?

9. JDWDelray
   Member
   Posted 1 year ago #

   Rev. - How do I try FTP? thxs

10. Rev. Voodoo
    Volunteer Moderator
    Posted 1 year ago #

    ftp is a way to connect to your server and manipulate files

    there are many progarms you could try.... I use filezilla, its free
    http://wordpress.org/search/ftp
    for some help

    You connect to your server usually with an ftp url (like ftp://site.com)

    and your server username/password

11. JDWDelray
    Member
    Posted 1 year ago #

    messsage from host provider --- "If you haven't yet disabled that module I'd do so. There is no back end control panel, you can do anything you need to from the unix shell. SSH2 like usual"

    Is there another way?

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