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[resolved] Can't Access Dashboard - After Domain Mapping (20 posts)

  1. carriemulcahy
    Member
    Posted 2 years ago #

    I'm working on Multisite and have installed the Domain Mapping plugin. I have redirected the domain to point to one of my sites and have set up the domain in my WP site BUT now I can't login into the dashboard of that site. It takes me to a login page. I enter my username and password and it goes back to the login page with no error messages.

    Help :-)

  2. Could you log in before?

  3. carriemulcahy
    Member
    Posted 2 years ago #

    Yes, I could login until I updated the settings/domain mapping on the actual site.

    I also created another user for this site and they can't login.They get this error..."The domain mapping plugin only works if the site is installed in /. This is a limitation of how virtual servers work and is very difficult to work around."

  4. And where is WP installed?

    Is it in yourdomain.com/folder/ with subsites as yourdomain.com/folder/sitename ?

  5. carriemulcahy
    Member
    Posted 2 years ago #

    WP is installed on my main domain (besmartmarketing.com) under public_html.

    My sites were created using subdomains. For example, vvp.besmartmarketing.com I do have a "vvp" folder but there isn't anything in there. The vvp.besmartmarketing.com site's files are being pulled from WP-Content/Themes/Chameleon....or at least I think so.

    Thanks for trying to help out.

  6. My sites were created using subdomains. For example, vvp.besmartmarketing.com I do have a "vvp" folder but there isn't anything in there.

    You shouldn't have a vvp folder.

    Go to the Domain Mapping Configuration page. There are five options listed. What did you check?

  7. carriemulcahy
    Member
    Posted 2 years ago #

    I checked 2 & 3 below. So I should delete the vvp.besmartmarketing.com subdomain & folder?

    1. Remote Login
    2. Permanent redirect (better for your blogger's pagerank)
    3. User domain mapping page
    4. Redirect administration pages to site's original domain (remote login disabled if this redirect is disabled)
    5. Disable primary domain check. Sites will not redirect to one domain name. May cause duplicate content issues.

  8. So I should delete the vvp.besmartmarketing.com subdomain & folder?

    No, just the folder on the server.

    Remember your subdomains point to /public_html/ so there's no need for a subfolder of /public_html/vvp/

    Make sure the subdomain is pointing to the right place.

    Is there anything in your php error log?

    Have you tried flushing cookies?

  9. carriemulcahy
    Member
    Posted 2 years ago #

    Thanks for helping out.

    I didn't create a subdomain on my FTP - since it is virtual. I did delete the vvp folder. When I was setting up the domain mapping of my subdomain within WP I entered the domain that is pointing my subdomain vantageventurepartners.com. I wonder if that was a mistake.

    I cleared my cookies - no luck

    I added the php error code to my wp-config file and added a php-error.log but when I open the php-error.log file nothing is there.

    Any other suggestions? :-))) Thanks for your help.
    `

  10. I didn't create a subdomain on my FTP - since it is virtual.

    and

    For example, vvp.besmartmarketing.com I do have a "vvp" folder but there isn't anything in there.

    These are confusing. Why do you have a vvp folder?

  11. carriemulcahy
    Member
    Posted 2 years ago #

    Sorry for the confusion.

    I created vvp.besmartmarketing through WP but then when I was attempting to set up the domain mapping my host company suggested I created a subdomain vvp.besmartmarketing. I did but then deleted it but then created a folder per their suggestion.

  12. . I did but then deleted it but then created a folder per their suggestion.

    And, as I said, delete the folder :) ONLY the folder.

  13. carriemulcahy
    Member
    Posted 2 years ago #

    I did delete the folder after you told me to.

    When I went into the vvp.besmartmarketing settings/domain mapping I added the domain that will point to it - vantageventurepartners.com. Was that correct? It hasn't worked properly since I did that.

    I'm sorry for the confusion.

    A friend suggested I start over by creating a subdirectory and installing WP there. Will I then be able to map the domain to this folder easily?

  14. Okay :) You didn't say that you deleted it, so I was making sure ;)

    No. You cannot map domains if WP is installed in a subfolder.

    Go to besmartmarketing.com/wp-admin/network/settings.php?page=dm_domains_admin

    Is the domain added in there with the correct site ID?

  15. carriemulcahy
    Member
    Posted 2 years ago #

    Yes, but just vantageventurepartners.com & http://www.vantageventurepartners.com are listed. Should I add vvp.besmartmarketing.com?

  16. No.

    besmartmarketing.com is your main install. With subdomains, vvp.besmartmarketing.com is dynamically generated by WP. That's not a problem :) It's fine.

    You have vantageventurepartners.com pointed to the vvp site, so that's correct.

    What do you have check on /wp-admin/network/settings.php?page=dm_admin_page ? Just list the numbers you checked :)

  17. carriemulcahy
    Member
    Posted 2 years ago #

    Hi again.

    Checked - number 2&3.

    Please, please tell me I did something wrong here and I can fix it? :-)

  18. carriemulcahy
    Member
    Posted 2 years ago #

    Hi.

    I got it fixed. I checked 1, 3 &4 on the domain admin panel and it worked.

    Thanks for your help.

  19. That is a very odd solution, and sounds like your domain isn't parked 'right' so it wouldn't pass through credentials. Well. Glad it works now!

  20. wenboown
    Member
    Posted 1 year ago #

    I met the exact same problem today. I tried carriemulcahy's trick but it didn't work for me. In the end I managed to find another fix:

    My wordpress 3.5 is running on a AWS LAMP server. I have setup the multisite network and I can access the dashboard of site1.main.com and site2.main.com. But after I installed the MU Domain Mapping plugin and changed the site2.main.com to site2.com. (I used the "by configuring virtual hosts, specifying the same document root for each" option here.)

    After that, I can only view the site, which means the DNS and etc works fine. But I can not access the admin dashboard of the site2.com.

    I found two fix:
    1) Disable the Domain Mapping on network. Go to dashboard of site2.main.com. Enable the Domain mapping plugin there and set the site2.com there. You will be able to have a site2.com wordpress site and a site2.main.com/wp-admin backend.

    2) Enable the Domain Mapping on network. Besides all the official plugin setup instructions, you also need to add your site2.com in the "super admin->settings->domains".

    Hope this will save someone sometime.

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