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Cant access Dashboard (2 posts)

  1. psphotography79
    Member
    Posted 1 year ago #

    Hi,

    I am having trouble accessing the Dashboard of one of my WordPress sites - http://www.birminghamviewpoint.com

    Each time I try to click on dashboard it changes the address url to:

    http://www.birminghamviewpoint.com/wp-content/plugins/good-old-gallery/includes/cache.php?redirect and produces a blank page. I cannot access anything 'behind the scenes' of the site.

    Please can you help, as I need to update the site.

    Thanks,

    Pete

  2. Each time I try to click on dashboard it changes the address url to

    That could be a few things. Have you recently made any changes to your site?

    Try these steps.

    1 - Via FTP or whatever file management access your host has provided you rename your .htaccess to .htaccess-old. Don't delete it just rename it for now. There may be something there causing that redirect.

    2 - Deactivate all of your plugins. That link will show you how you can do that without being able to access your WordPress dashboard.

    If the .htaccess step works and you can access your WordPress dashboard then stop at that step. You'll want to reset your permalinks to recreate a new .htaccess file after that.

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