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[resolved] Can't access admin panel in wp (61 posts)

  1. jippy
    Member
    Posted 10 months ago #

    Please help me!

    I cannot access my admin panel as it says

    page not found - does not seem to exist

    Site is still running normal, and i've already tried the following:

    put plugins on hold
    put mu plugins on hold
    deleted plugins that i thought may be a problem

    i've got no result and the above things didn't work.
    i need to access site urgently.

    please help!

  2. I cannot access my admin panel as it says

    page not found - does not seem to exist

    Can you provide a link to your site?

  3. jippy
    Member
    Posted 10 months ago #

  4. Media X
    Member
    Posted 10 months ago #

    I see you have a members area. I suppose you have a membership plugin of some kind. It might be changing the default login adress. It might also help to switch to the default Twenty Twelve theme and disable all plugins. Don't forget to empty your browsers cache before checking if there's any change.

  5. Unless there is something in your .htaccess file or a "security" plugin messing with the wp-admin then it may be that you really don't have that directory.

    Try manually re-uploading a fresh copy of WordPress.

    Make sure that do not overwrite wp-content and do not deleted your wp-config.php.

    I'm just including that to be safe, just please be careful. ;)

  6. jippy
    Member
    Posted 10 months ago #

    Thanks You,

    Yes, i don't think it's the membership thing as i've had it from the beginning and it never caused a problem, and the security thing has been there too. Will check the directory now .

  7. jippy
    Member
    Posted 10 months ago #

    by the way; do i look in the file manager, or the ftp user?

  8. jippy
    Member
    Posted 10 months ago #

    this is what the wp-login thing looks like in file manager:

    [ 721 lines of code moderated, that's just way too much. For that many lines of code please use pastebin.com instead. ]

  9. Media X
    Member
    Posted 10 months ago #

    i've had it from the beginning and it never caused a problem

    Forget about that. Those plugins might have an issue with the new version of WP. Did you check if they are tested with the WP 3.6? Did you update your plugins?

  10. jippy
    Member
    Posted 10 months ago #

    Yes, I did update them..from memory..

  11. jippy
    Member
    Posted 10 months ago #

    These are the last parts from the error log.

    Could it be the events calendar?

    [21-Aug-2013 13:53:08 UTC] The Events Calendar Log: Initializing Tribe Events on Aug, 21st at 01:08:08 pm

    [huge file removed - please see the note above about posting code]

  12. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    Please use a pastebin - that's too much code to post on these forums.

    http://codex.wordpress.org/Forum_Welcome#Posting_Code

  13. jippy
    Member
    Posted 10 months ago #

    Media X, if some of the plugins were not good for the system and I did update them, would that cause the problem? I have put them on hold but it doesn't make a difference.

    Is there not something, somewhere in the log that shows the problem?

  14. jippy
    Member
    Posted 10 months ago #

    Hello, I am still dealing with the 'no access to admin panel' problem. I don't know what to do next!?

  15. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    Have you done what Jan suggested above?

    Try manually re-uploading a fresh copy of WordPress.

    Make sure that do not overwrite wp-content and do not delete your wp-config.php.

  16. jippy
    Member
    Posted 10 months ago #

    I discovered something!

    I went into the filemanager and saw a folder with the name of my username for the admin panel. IT IS EMPTY!
    Maybe that is the problem!??

  17. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    What admin panel are you talking about? What file manager? It doesn't look like anything on your site has been changed - I still see your theme and lots of plugins.

  18. jippy
    Member
    Posted 10 months ago #

    If i go to the Hosting details page on godaddy, there are 2 tabs: one for UPLOAD FILES and the other says MANAGE WORDPRESS.
    What do i need to do to upload a fresh copy, and how can I ensure not to overwrite wp-content and not delete wp-config.php?

    Is that still the right thing to do, now that I found the empty folder?

  19. jippy
    Member
    Posted 10 months ago #

    T can't access the admin panel at all, so when I looked at the file manager i saw a folder called jippy (my username for the admin panel) and it is empty!

  20. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    I think you should be using FTP - as mentioned several times in your other thread - http://wordpress.org/support/topic/hello-my-admin-panel-is-gone?replies=17

  21. jippy
    Member
    Posted 10 months ago #

    I am sorry, I thought the file manager is the FTP! Where is the FTP?

  22. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    Here's info for GoDaddy FTP -

    http://support.godaddy.com/help/article/96/uploading-files-to-your-website-ftp

    The file manager should work (though I don't know how GoDaddy's is set up) - but since it doesn't seem to be doing anything, that seems quite weird. So see if you can get the plugins deactivated and also your theme using FTP.

    Then if you still don't have a login page, do what Jan suggested and reinstall WP manually.

    EDIT - not the right link - see post below.

  23. jippy
    Member
    Posted 10 months ago #

    thank you for that. Yes, I have deleted some of the plugins in the folder, so should i then re-upload that folder to make it go live?

  24. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    Try renaming that whole folder for now - just so they are all deactivated -

    plugins.HOLD

    That way you know for sure they're all off.

  25. jippy
    Member
    Posted 10 months ago #

    Ok, will do that.

    I just deleted the events calendar, oh noo!

    anyhow, will put plugins.HOLD

  26. jippy
    Member
    Posted 10 months ago #

    Ok, plugins are on hold.

  27. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    I think you should do what Jan suggested -

    First, as a backup, copy your wp-content folder to your computer via FTP - don't mess with that file - keep it in a safe place on your computer.

    Then download a new copy of WP to your computer from here: http://wordpress.org/download/

    Then from that download, upload all files & folders - except the wp-content folder and do not delete wp-config.php. Make sure that you delete the old copies of these files & folders before uploading the new ones.

  28. jippy
    Member
    Posted 10 months ago #

    ok, i got the wp-content folder and it gives me the option to duplicate. is that what you mean by copy?

  29. WPyogi
    Volunteer Moderator
    Posted 10 months ago #

    You should be able to move a copy to your local computer - just so you have a back-up copy of it :).

  30. Media X
    Member
    Posted 10 months ago #

    Jippy, the WPyogi clearly said: DO NOT REPLACE your wp-content folder!
    Once again: upload all files & folders - except the wp-content folder and do not delete wp-config.php.

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