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Canon Camera Pics (11 posts)

  1. FroeWi
    Member
    Posted 2 months ago #

    Hello everyone,

    I am new to this Forum. Until now I managed to solve all my problems by myself. But this time I already wasted 2 days without any progress. I recently bought a Canon S110 camera. The camera works like a charm. All programms (irfan view, paint.net, etc.) get along with the pictures as usual. But now comes the Problem:

    As soon as i upload the canon camera pics to the Media DB its preview will only be 1x1 Pixel. Also when I add the picture to a post, its preview is only 1x1 Pixel. If i click on the picture in the Media DB it becomes big an seems normal. I already disabled/uninstalled all Plugins. Changed the theme, but nothing seems to work. My mobile phone pictures and another camera do not cause this problem at all.

    Does anyone have a clue how i could fix that? Do you need more information?

    Thanks in advance.

    Best FroeWi :)

  2. Dave Naylor
    Member
    Posted 2 months ago #

    What are the comparative sizes of the images you are uploading. Say comparing your camera phone to your new Canon?

  3. FroeWi
    Member
    Posted 2 months ago #

    It varies for both cameras between 1,8 MB and 3,6 MB. The only difference i could find is the compressed pixel setting for the canon camera picture (its set to 3) whereas the mobile phone picture doesn't seem to have this setting.

  4. Dave Naylor
    Member
    Posted 2 months ago #

    3.6MB isn't that big but what I think is happening is this. When you upload the image, your theme creates the small thumbnails but it's falling over on the larger images, possibly due to limited memory available to PHP. What WordPress then does is allocate a 1x1px size to the image as a default.

    Is it possible that your theme creates several image sizes on upload thereby testing the server's resources? Also, do you have access to your server error logs?

    Lastly, can you upload a raw image somewhere, I don't mind testing on my sandbox site to see if I can correctly upload.

    You might also want to try uploading the images when using the default theme to see if that has an effect.

  5. esmi
    Forum Moderator
    Posted 2 months ago #

    May I suggest a test upload with a sub-1MB image?

  6. FroeWi
    Member
    Posted 2 months ago #

    @esmi: already tried that, but it didn't help :(
    @Dave Naylor: i uploaded both pictures - maybe you can find out something

    http://tempsend.com/C32728A479
    http://tempsend.com/AB7F2DC55D

    Thanks in advance.

  7. esmi
    Forum Moderator
    Posted 2 months ago #

    This has nothing to do with your camera. Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading all files & folders - except the wp-content folder and wp-config.php & root .htaccess files - from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

  8. Dave Naylor
    Member
    Posted 2 months ago #

    @FroeWi I was able to successfully upload an image so as Esmi rightly points out, we can rule the camera out of the equation and it's probably a theme/plugin/hosting issue.

    You'll have to work through Esmi's list.

  9. FroeWi
    Member
    Posted 2 months ago #

    I deactivated all plugins, I even uninstalled most of them (i just used 3).I also switched back to default theme. I dont understand why it should be because of my pictures, because two cameras work and one doesnt?

  10. esmi
    Forum Moderator
    Posted 2 months ago #

    What about the other two steps?

    It would also be useful to try checking your site's error logs for messages. Your hosts should be able to help you accessing your site's error logs.

  11. FroeWi
    Member
    Posted 2 months ago #

    To be honest, I am afraid of doing so :) I am still very new to all this and that seems like a big step. But well, what other choice do I have. I'll give you feedback on how it worked. Thanks a lot for your help!

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