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Usernoise modal feedback / contact form
[resolved] Cannot view Feedback (16 posts)

  1. Sam Demeda
    Member
    Posted 1 year ago #

    Hi there folks, first I'll say what a great plugin!

    May have to get the Pro version soon.

    I have just found the plugin and it seems great, I have performed a 'test feedback' and have found that on the admin side of the site, I cannot actually view the feedback that has been.

    I have included a screen shot of what I get when I click on the individual feedback that I want to view.

    Screen Shot

    The screen shot shows an error code displayed in the right toolbar that says... "

    Fatal error: Call to a member function get_statuses() on a non-object in /home2/uprise/public_html/bestseoguide.org/wp-content/plugins/usernoise/html/publish-meta-box.php on line 42

    FYI - I have disabled all other plugins and attempted to view feedback again.

    It is also worth noting, the plugin is on http://bestseoguide.org and not the URL above.

    Thanks

    http://wordpress.org/extend/plugins/usernoise/

  2. ullastret
    Member
    Posted 1 year ago #

    I was going to open a new thread but I happen to have exactly the same problem with the only caviat that I don't get an error message. I still can't see the feedback though.

    I enclose my screenshot.

    Thank you

  3. Dmitry_S
    Member
    Posted 1 year ago #

    Hi, i have the same problem.
    WordPress 3.5, Safari
    Do waiting for reply,
    thank you

  4. biperol
    Member
    Posted 1 year ago #

    Same problem

    WordPress 3.5.2
    Usernoise 3.7.7

    windows/chrome/ie

    Fatal error: Call to a member function get_statuses() on a non-object in.... usernoise/html/publish-meta-box.php on line 42

  5. BASiQ
    Member
    Posted 1 year ago #

    Same problem as well.

    WordPress 3.5.2
    Usernoise 3.7.7

    windows/chrome/ie

    I get no error though, just a blank page

  6. demon11c
    Member
    Posted 1 year ago #

    Hate to be one of those guys, but exact same problem here. I guess this is a bug with one of the recent updates. This is kind of urgent as I would really like to see the messages that my visitors are trying to send to me. I wonder if there is a file somewhere where I can see the raw text of the message until we get a fix.

  7. demon11c
    Member
    Posted 1 year ago #

    I just tried copying and pasting my backedup up usernoise folder but it doesnt work and my site crashes (white screen).

    How does this issue not get noticed before deployment?

  8. sybaserays
    Member
    Posted 1 year ago #

    same problem for me as well
    website: http://www.sybaserays.com

    Please advise.

  9. demon11c
    Member
    Posted 1 year ago #

    Grrr. My messages are lost. So is some business I guess. Plugin deleted. Back to Fast Secure Contact Form.

  10. Sam Demeda
    Member
    Posted 1 year ago #

    Nothing yet :/

  11. sybaserays
    Member
    Posted 1 year ago #

    Any updates please?

  12. mrkeroppi
    Member
    Posted 1 year ago #

    Same here. fresh instal, only plugin running is this one.

    Fatal error: Call to a member function get_statuses() on a non-object in /wp-content/plugins/usernoise/html/publish-meta-box.php on line 42

  13. sybaserays
    Member
    Posted 1 year ago #

    Owner >>>> why there is no response from your side?

    Shall we remove this plug in? and install new one? so at least we can view feedback send by customers.

  14. demon11c
    Member
    Posted 1 year ago #

    Looks like it's resolved in the latest version (3.7.8)

  15. ullastret
    Member
    Posted 1 year ago #

    Hi, just to say that I've tried new version 3.7.8 and it works just fine!!

    Thanks for solving the problem

  16. Sam Demeda
    Member
    Posted 1 year ago #

    Plugin is confirmed as fixed.

    Thanks everyone, thanks dev :-)

    Thread closed.

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