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[resolved] Cannot upload wordpress to my root page (ipage) (3 posts)

  1. gryffin13
    Member
    Posted 1 year ago #

    So I am new to wordpress and websites in general. I'm using ipage and I can't seem to get my blog uploaded to the root page. So I can create like mywebsite.com/wordpress, but I cannot upload wordpress to mywebsite.com. It just keeps the ipage default page which says:
    This site is under development
    This page indicates the webmaster has not uploaded a website to the server.
    For information on how to build or upload a site, please visit your web hosting company's site."

    I talked to ipage support and he said "You can connect to the FTP and then upload the website files to the root of the account"

    I don't think I'm the only one to have this problem, but I don't know enough to figure it out from the other posts. Can anyone walk me through this? I'd appreciate any help. Thanks.

  2. iPageHelp
    Member
    Posted 1 year ago #

    Hello gryffin13,

    My name is Melissa and I am the Social Media Manager here at iPage. We've been keeping an eye out on the forums to see about assisting customers wherever we can.

    When you initially installed to your main site you were seeing our default page titled "Home.html" first. This is a default file put in place so that your site will load something before you publish. As our system has a hierarchy of files that it looks for by default and Home.html is higher on the list then index.php you will need to disable this (Home.html) default file. You can use File Manager to rename the Home.html file to Home_old.html - the new name will make it so that index.php (which WordPress uses) will start showing for you after a quick clearing of cache and cookies.

    In File Manager if you double click on the name of the file it will let you rename it.

    I hope this information helps!

    Kind regards,

    Melissa
    Social Media Manager

  3. gryffin13
    Member
    Posted 1 year ago #

    Awesome! This is exactly what I was looking for. Great customer service. I couldn't ask for anything more. Again, thank you.

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