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Cannot upload any media in Chrome or Fireforx (2 posts)

  1. mymobiwash
    Member
    Posted 1 year ago #

    Hi,

    Cleared Cache, then all history, cookies, etc. Everything. Restarted numerous times.

    Tried on Firefox & Chrome. Cannot get the upload media window to open at all.

    Any help? I'm a novice.

    Thanks. :)

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

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