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Cannot retrieve lost password - "Sorry, that key does not appear to be valid." (1 post)

  1. clappingtree
    Member
    Posted 5 years ago #

    Hi! I've been trying to retrieve a lost password. Received Password Reset email with the following link:
    http://www.xxxxx.com/wp-login.php?action=rp&key=RQc4#poNTn@c

    However, when I clicked on the link given, I kept getting this error message, "Sorry, that key does not appear to be valid."

    What needs to be done?

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