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[resolved] Cannot remove the Plugin (9 posts)

  1. Faiyaz Sultan
    Member
    Posted 1 year ago #

    Hello,

    I downloaded and installed the plugin to test how it works, I was not satisified with it so I wanted to delete it. However I donot find any possible way of removing this plugin. Could any one suggest here.

    http://wordpress.org/extend/plugins/wats/

  2. firebird75
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,

    If you want to delete it, just go to the plugins page, deactivate it and then delete it. This is the way to remove plugins.

    Also, rating a plugin 1 star because you don't know how to remove it is just unfair. This has nothing to do with the plugin as it is tied to WordPress plugin management. Please adjust your rating accordingly.

  3. Faiyaz Sultan
    Member
    Posted 1 year ago #

    Hello there,

    I have been working with multiple WP for the past 5 years and Somehow this Plugin does not showup on Plugin Page, does not even show up when I try searching for it manually under WPContent ... and the plugin shows up on the dashboard. How on earth can I delete this ?

    Need help!

  4. firebird75
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,

    What you are describing isn't possible... If the plugin wasn't showing up under wp-content/plugins, then it couldn't be loaded. And if it isn't loaded, then there is nothing within the dashboard.

    Send me a mail with your site access credentials through contact page on http://www.ticket-system.net

    I will check this for you...

  5. Faiyaz Sultan
    Member
    Posted 1 year ago #

    FireBird, thank you for your assistance. I guess by upgrading WP ... something has got stuck.... I am trying to restore it ... The plugin is not on the WPContent as mentioned earlier... and yes, the plugin does not work as it was deleted earlier however the plugin remains on the dashboard. which I am trying to fix.

    Shall I re-install WP with the back up ?

  6. firebird75
    Member
    Plugin Author

    Posted 1 year ago #

    What you are describing isn't possible... If the code isn't there, how can it be loaded? Please send me access details and I will sort this out!

  7. firebird75
    Member
    Plugin Author

    Posted 1 year ago #

    When do you intend to send access credentials to your site so that I can troubleshoot?

  8. Faiyaz Sultan
    Member
    Posted 1 year ago #

    I have resolved the issue myself ... thanks anyways..

  9. firebird75
    Member
    Plugin Author

    Posted 1 year ago #

    Ok how did you resolve it? Please modify your review to make it more fair. You just wrote a generic statment which doesn't reflect WATS true value and also didn't gave me a chance to assist you... Thanks!

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