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NinjaFirewall (WP edition)
[resolved] Cannot remove NinjaFirewall (6 posts)

  1. haeihaeihaei
    Member
    Posted 9 months ago #

    Hello, I can't seem to remove NinjaFirewall. Either when I'm uninstalling it from the admin page och just removing the folder in the plugins folder the website just crash and there is just a white page. I have search for , BEGIN NinjaFirewall, Firewall and Ninja without finding any files with that. Also been getting these messages:

    NinjaFirewall cannot retrieve user options #2

    http://wordpress.org/extend/plugins/ninjafirewall/

  2. nintechnet
    Member
    Plugin Author

    Posted 9 months ago #

    Hi,

    You need to find those 2 files:
    - .htaccess
    - php.ini (or php5.ini or .user.ini)

    Open them and delete any line between BEGIN NinjaFirewall and END NinjaFirewall

    Those 2 files are located in the main WordPress directory (this is where your index.php and wp-config.php file are located).

  3. haeihaeihaei
    Member
    Posted 9 months ago #

    Hello again, the php.ini file is empty and there is no BEGIN NinjaFirewall in the .htaccess file.

  4. nintechnet
    Member
    Plugin Author

    Posted 9 months ago #

    If the instructions have been deleted from the php.ini and .htaccess files, then you now only need to remove the /wp-content/plugins/ninjafirewall/ directory.

    Do you have a cache that maybe caching the files?

  5. haeihaeihaei
    Member
    Posted 9 months ago #

    No cache available. But whenever I remove the /ninjafirewall folder the site still turns white :( This is getting a bit frustrating. I have grepped through all the files after the BEGIN statements and there is no files with them in them.

  6. nintechnet
    Member
    Plugin Author

    Posted 9 months ago #

    That is very weird !
    Can you check your HTTP server error log ?
    You can also check the PHP error log (usually named "error_log" in the main WordPress directory).

    You can try to force your script to output PHP error to the screen rather than to have a blank page.
    Create a file named "test.php", add this to it:

    <?php
    ini_set('display_errors', 'On');
    error_reporting(E_ALL);
    ?>

    Upload it to your site and call it from your browser to see the error, if any.

    Also, did you check your .htaccess and php.ini permissions (CHMOD)?

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