• Resolved AMGill

    (@amgill)


    My client is having constant problems making a post from the WP iphone app and when I deactivate your plugin she can post just fine. If I revert back to an earlier version of your plugin the post goes through but then the hone page of her theme receives a fatal error – not good. Oh so many problems with this plugin. I wish it would just work 100% – we have so many events listed that I feel we are stuck. Hopefully you can help.

    https://wordpress.org/plugins/the-events-calendar/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Barry

    (@barryhughes-1)

    Sorry to hear that AMGill – I’ll ask one of the team to check this out and we’ll get back to you.

    Barry

    (@barryhughes-1)

    … actually, before I do so, can I ask if you hit this same problem with just our plugin and only a default theme – no other plugins or components?

    Thread Starter AMGill

    (@amgill)

    Thanks for looking into it. Yes it is just your plugin. i had tested every plugin out.

    Barry

    (@barryhughes-1)

    OK – thanks for clarifying. Please bear with us a little longer while we try to reproduce this on our end.

    Barry

    (@barryhughes-1)

    Hi! Thanks for your patience.

    Unfortunately, this is not something we can replicate. Creating a new post from the iPhone app works perfectly with The Events Calendar activated on our test site, there are certainly no fatal errors taking place as a consequence (and, to be honest, I’m struggling to picture the chain of events that would lead up to that occurring).

    Thanks for looking into it. Yes it is just your plugin. i had tested every plugin out.

    I’m not sure if you also switched back to Twenty Twelve or some other default at the same time or not here – but if you didn’t that would definitely be worth exploring.

    Unfortunately – given we haven’t seen any other reports of this and cannot replicate it – I’m not sure if there’s much else we can offer at this point.

    Barry

    (@barryhughes-1)

    I’ll go ahead and mark this as resolved as it doesn’t look like there is a reproducible problem at this stage.

    Thanks for posting 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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