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[resolved] Cannot login to WP Admin- no prev threads fixed the issue (15 posts)

  1. Mitchellrw
    Member
    Posted 2 years ago #

    ok so I have been crawling the forums for several days now and can't find anything that works.

    the Website is active http://www.slaterbaptistchurch.org and working fine. It has been up for about 2 months using WP 2.7 and I have never had any problems logging in. Now, As of about 2 days ago, when I go to http://www.slaterbaptistchurch.org/wp-login.php and try to log in it just reloads the login page. No error message or anything.

    Here's the forum fixes I've tried so far-
    1. login to http://www.slaterbaptistchurch.org/wp-admin instead. no luck just re-routes to original login screen.
    2. Change user password in phpmyadmin following these instructions http://codex.wordpress.org/Resetting_Your_Password and tried again following these instructions http://www.tamba2.org.uk/wordpress/phpmyadmin/
    3. delete all cookies, data, saved passwords, etc.
    4. manually force logout by typing at the end of the url (don't remember the exact phrase it was something like ?=logout) it then said do you want to log out, I said yes, and we were back to square one.
    5. Rename Plugins using the following steps.
    1. via ftp rename "wp-content" > "plugins" to "1.plugins"
    2. create new dir "plugins"
    3. login to wp (which now worked for me)
    4. via ftp remove empty "plugins" created in step 2
    5. and rename "1.plugins" back to "plugins"

    I have tried each of these things w/multiple computers (my mac and a pc) multiple browsers (safari, firefox, and even IE- I'm obviously desparate) and multiple logins(there are 2 w/full administrative privilege)
    I don't know what else to do. Please give me any advice you can.

    Thank you!
    -Will

  2. Mitchellrw
    Member
    Posted 2 years ago #

    Please help! I really need to get access back by tomorrow and I'm running out of time. I'll try anything.

    - Will

  3. stvwlf
    Member
    Posted 2 years ago #

    Your login address should be
    http://www.slaterbaptistchurch.org/wp-admin/

    I just went there and was presented with the login screen

  4. Mitchellrw
    Member
    Posted 2 years ago #

    exactly. and I am presented with a login screen but when I enter my information and hit "log in" it just reloads the form. Doesn't log me in or give me an error message.

  5. stvwlf
    Member
    Posted 2 years ago #

    Check the .htaccess file in the root folder to make sure its not doing a redirect

    Wait, above you said

    5. Rename Plugins using the following steps.
    1. via ftp rename "wp-content" > "plugins" to "1.plugins"
    2. create new dir "plugins"
    3. login to wp (which now worked for me)
    4. via ftp remove empty "plugins" created in step 2
    5. and rename "1.plugins" back to "plugins"

    It worked for you in step 3 when you did that? That would indicate a plugin may be the problem. Since you can't get in, the way to disable them is do steps 1 through 3 again. Do not rename the entire plugins folder. Move them from 1.plugins to plugins one folder at a time, , enable the plugin you just moved, log out, and see if you can log in again. When you can no longer log in you have found the problem plugin.

  6. ClaytonJames
    Member
    Posted 2 years ago #

    @stvwlf

    "Wait, above you said..."

    nice catch!

    :-)

  7. Mitchellrw
    Member
    Posted 2 years ago #

    sorry about the plugin confusion. That was me copy and pasting the instructions I found (and tried unsuccessfully) on another forum thread. the plugin thing never worked for me.
    The only plugins I have are contact form 7 and all-in-one seo pack.
    I should have used quotes. lol

    the .htaccess folder in my root directory looks like this

    AddType x-mapp-php5.php

    it hasn't changed since I first got the site up.

  8. stvwlf
    Member
    Posted 2 years ago #

    OK, so I see you are hosting with one and one.
    Here is one thing I see.

    The line in .htaccess is supposed to be
    AddType x-mapp-php5 .php
    NOT
    AddType x-mapp-php5.php
    the space before the .php is very important

    If that does not resolve the issue, since nothing has changed on your site and it worked fine for two months, I suggest you then ask 1and1 if there is any reason they know of this might be happening.

    I am assuming you did not have permalinks turned on since there is no permalink code in your .htaccess file?

  9. Mitchellrw
    Member
    Posted 2 years ago #

    ok so I just went in and changed the .htaccess file to add a space and now the site doesn't come up at all citing a 500 internal server error. I tried to change it back and that didn't work either. now the whole site is down. Here's how I created the .htaccess if I did something wrong let me know.

    Opened text edit
    Typed the Code as instructed
    Saved as .rtf file
    transferred through FTP (FireFTP)
    Renamed file to delete the .rtf extension

    I really don't know what permalinks are. I'm a complete newbie to this.

    Thanks!

  10. stvwlf
    Member
    Posted 2 years ago #

    That is incorrect. You do not save as an RTF file or any kind of file other than a straight text file - ASCII - in Windows a .txt file.

    An RTF file is a type of wordprocessing file that contains invisible control characters that are invalid in an .htaccess file. You need to use a TEXT EDITOR to create the file, or at least an editor that can create a text file that has no formatting characters at all.

    If you don't know what permalinks are its unlikely you had them turned on. They change your links from domain.com/?page=22 to things like domain.com/my-new-sunday-post

  11. Mitchellrw
    Member
    Posted 2 years ago #

    ok so that would explain why I've had so much trouble w/other things I've tried to do. My next question then is, what is a straight text file for the mac. when I use text edit it only gives me 4 options...

    Rich Text Format (rtf)
    HTML
    Word Format
    Word XML Format

    do I need to use a different program?

    ok and now that you mention it, I think I did have permalink turned on and I just didn't know what it was called. For instance, my static contact us page shows up as http://www.slaterbaptistchurch.org/contact
    Sorry about my confusion.

  12. Mitchellrw
    Member
    Posted 2 years ago #

    ok I did find a .htaccess file under /logs but I can't view or edit the file. could that have something to do w/this?

  13. tolutolu
    Member
    Posted 2 years ago #

    sorry about the plugin confusion. That was me copy and pasting the instructions I found (and tried unsuccessfully) on another forum thread. the plugin thing never worked for me.
    The only plugins I have are contact form 7 and all-in-one seo pack.
    I should have used quotes. lol

    the .htaccess folder in my root directory looks like this

    [url=http://www.acneway.com]Acne Adult Medicine Cure[/url]
    [url=http://knockoffnutrition.com/]bodybuilding supplements[/url]

  14. Mitchellrw
    Member
    Posted 2 years ago #

    thank you guys for everything, I just read up online, how to change the settings in text and when I did that it fixed everything. Thank you So much!!!

  15. stvwlf
    Member
    Posted 2 years ago #

    Hi

    Glad to know you got it working. A good free Mac text editor is called Text Wrangler

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