Posted 2 years ago #
For some reason I can no longer log into my admin panel.
I am told my username or password is incorrect (although I had a remember me so info is automatically there)
When I try to change password I am told my e-mail is invalid???
Positive of the e-mail...I still tried EVERY email I have and still no luck.
I do not understand, Please Help
Genevieve
http://Genevieve-Cote.com
Might review Resetting Your Password.
Posted 2 years ago #
I cannot even login to the admin panel???
what now, wordpress seems to not even have my email on file
Posted 2 years ago #
it's happening the same to me...
Do you have access to your database? If so, you can always go in there and look at the table "wp_users" and you should see your admin user there. However don't try to manually change the password as that field is encrypted so even if you put 12345 and save it you won't be able to login. Instead check the field for your email address and make sure it is correct and save it. Then go back to the admin login and click forgot password and the system should shoot you out a temporary password.
hope that helps!
Cheers!
Posted 2 years ago #
Can someone help with the problem above??
Or is there anyway to contact wordpress to find out why my e-mail address is no longer on file
***ERROR: There is no user registered with that email address.***
This is the note I get when I try to get a new password
No one has access to your email or password except you or your host.
In your host control panel cPanel click on the phpMyAdmin link then look at your WordPress database table wp_users to see what users and email addresses are on file.
If you can't do that, contact your host and ask them to help you access your database.
Posted 2 years ago #
Gencote, Michael H is right. If you host has CPANEL installed then head to phpMyAdmin. Look up table wp_users, and browser. You will be able to view the users on file and if needed change the email address there.
Posted 2 years ago #
Thanks to all for the tips..I had been banging my head against my laptop trying to figure it out...So simple once you know what to do...truly greatful for the video esmi!!! I love visual steps.
Thanks again to all
Genevieve
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