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Cannot login to themes.trac.wordpress.org (22 posts)

  1. Zhiyan Duan
    Member
    Posted 1 year ago #

    I cannot login to themes.trac.wordpress.org using my wordpress.org account. I've tried the solution in the following post, but still cannot login:

    http://wordpress.org/support/topic/cant-log-in-to-trac?replies=13

    Does anyone else have the same problem?

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Are you using the same username/password as you use here? Have you tried changing your password?

  3. Zhiyan Duan
    Member
    Posted 1 year ago #

    @esmi, yes, I am using the username and password as I use here. And yes, I tried changing my password.

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Can you try changing your password to something that only uses alphanumerics?

  5. Zhiyan Duan
    Member
    Posted 1 year ago #

    I did, my password is numeric.

  6. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Try all letters.

  7. Zhiyan Duan
    Member
    Posted 1 year ago #

    Tried, no luck.

  8. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Maybe it's a browser issue. Have you tried another browser? Another machine?

  9. Zhiyan Duan
    Member
    Posted 1 year ago #

    I've tested on the following platforms and browsers:

    Windows : IE 8, Firefox & Chrome Latest
    Ubuntu Linux : Chrome & Firefox Latest
    Mac OS X : Safari & Chrome Latest

    None of them is working, for themes.trac.wordpress.org

    When I use the same username/password to log into core.trac.wordpress.org, it is working on all those browsers.

  10. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Are these on different machines/networks?

  11. Zhiyan Duan
    Member
    Posted 1 year ago #

    Yes, different machines, different networks.

  12. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    I'll see if I can get some other eyes on this.

  13. Samuel Wood (Otto)
    Tech Ninja
    Posted 1 year ago #

    I don't know what you're doing wrong, but there is nothing wrong on our end. The logins are the same. They are looked up in real time, and the system is working.

    If you can log into one trac, you can log into all the tracs.

  14. Zhiyan Duan
    Member
    Posted 1 year ago #

    @Otto, sounds it's all my fault and you're giving up on this.

    I've registered a new account, which doesn't work either. Maybe you can try to login to themes.trac.wordpress.org with it on your machine?

  15. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    I can login to themes.trac without the slightest problem. So can dozens (hundred?) of other people. So the issue appears to be at your end but we've reached the limit of what we can suggest.

  16. Zhiyan Duan
    Member
    Posted 1 year ago #

    @esmi, you can login to themes.trac with which account? Your own account or the account I posted?

  17. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    My own account.

  18. Zhiyan Duan
    Member
    Posted 1 year ago #

    Can you try with the account I provided and see if it works or not?

  19. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    No - we cannot do that. All account passwords for one-way encrypted.

  20. Zhiyan Duan
    Member
    Posted 1 year ago #

    I've already gave you the password:

  21. Samuel Wood (Otto)
    Tech Ninja
    Posted 1 year ago #

    Please don't post your password. I removed it from your posts.

    And YES, I logged into themes.trac with that username and password just fine. Before I removed the password, I tried it, and it works.

    Again, there is nothing wrong with our trac or the passwords or anything else. If you want to log in, then just log in. If you're having problems, then those problems are on your end, not on our server. Try a different browser. Clear your cache. Something.

  22. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    FYI, Otto is at an admin level way above the rest of us. :-)

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