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Cannot login to my website (3 posts)

  1. Rick Kirby
    Member
    Posted 7 months ago #

    I am new to this! I am receiving this message when I try to login.

    "Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@moselholidayflat.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Apache mod_fcgid/2.3.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at moselholidayflat.com Port 80"

    Can anyone help to resolve this, please (in simple English as I know next to nothing about computers and websites).

    Thanks

  2. esmi
    Theme Diva & Forum Moderator
    Posted 7 months ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

  3. robertrife
    Member
    Posted 4 months ago #

    I've been blogging through WordPress for about a year now with reasonable success. Suddenly, without any warning or good reason, my dashboard is unavailable and no matter what I do I can't crack the intergalactic code necessary to do this simple task. I'd love to have something available as soon as I pull up my page where I can login whenever I want without having to do all this back door support stuff. If anyone can advise me you'd be my hero!

    Thanks.

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