Cannot log into or view website after installing WP-Cache!

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi

    (@esmi)

    10 years, 12 months ago

    FTP into your site (or whatever file management application your host provides) & delete the WP-Super Cache folder inside wp-content/plugins.

    Thread Starter michael.compitello

    (@michaelcompitello)

    10 years, 12 months ago

    Hi esmi,

    Thanks for the suggestion. I did this though an FTP client, with no change. Any other ideas?

    esmi

    (@esmi)

    10 years, 12 months ago

    Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress 3.5. Make sure that you delete the old copies of files & folder before uploading the new ones.

    I have to say, though, that I am somewhat bemused by the error message. If you can run WordPress 3.5, then you can run WordPress 3.5.1. Are you sure you are running 3.5?

    Thread Starter michael.compitello

    (@michaelcompitello)

    10 years, 12 months ago

    I’ll try this, thanks. Since I did a one-click install through my host a few years back, does this mean I should download wordpress then upload it through FTP?

    I checked, and am actually running 3.5.1

    Thanks!

    esmi

    (@esmi)

    10 years, 12 months ago

    In that case, just try re-uploading WordPress 3.5.1 as I described above. You don’t have to run a re-install. All you’re actually doing is trying to replace any files that have become corrupted on the server.

    Thread Starter michael.compitello

    (@michaelcompitello)

    10 years, 12 months ago

    I tried replacing everything except the wp-content folder, and still get the same error message. When I attempt to load another page on the website, I get:

    Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

    Is there something else I could try?

    Krishna

    (@1nexus)

    10 years, 12 months ago

    1. Your site loads, though painfully slow. See this report and optimize it.
    http://gtmetrix.com/reports/www.michaelcompitello.com/ahpea17M
    2. Too many markup errors (319 Errors and 2 warnings). Validate your site.
    http://codex.wordpress.org/Validating_a_Website

    BTW, if you revert to the default theme with all plugins off, you can see that your sight may load much faster.

Viewing 7 replies - 1 through 7 (of 7 total)
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