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Cannot log into my WordPress (5 posts)

  1. lagunakettlebells
    Member
    Posted 2 years ago #

    I am completely lost! First off I am not a programmer nor do I know much at all about wordpress and computers. When you try to help, please over explain things so I can understand.

    I was trying to login to my wordpress site, but the password would not work. So i decided to try and reset the password, I was emailed a link to reset. Clicking on the link I keep getting the message: "Sorry, that key does not appear to be valid." This continues when I click on the link or when I copy and paste the link.

    Since I know nothing about this stuff the only solutions I could find are way over my head. Please dumb down any advice or help so a child could understand.

    Thanks

  2. esmi
    Forum Moderator
    Posted 2 years ago #

  3. lagunakettlebells
    Member
    Posted 2 years ago #

    I have seen this page you provided before. I have tried it but I don't understand the more complex directions. It basically looks like a foreign language to me.

    Needs to be much simpler and step by step. Remember I can't login at all. I can see the login page only, nothing else.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    I'm sorry but those links include the only solutions available. And, yes, I do know that you cannot login at all. None of the methods outlined on those pages require to log into your WordPress site. That would just be plain silly given they're all about solving login problems...

  5. Misskim
    Member
    Posted 2 years ago #

    Try to clear your browser history and reset all cookies and passwords in your browser.

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