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Cannot log in (12 posts)

  1. Archimedes8472
    Member
    Posted 2 years ago #

    It's probably 3.4. Somehow my password and email must have been changed, because I cannot log in with the password I used to set up the blog and when I send for a reset it doesn't arrive at the email address I used. Is there a way to get in touch with a real person who can help me with this problem or at least delete the blog and let me know it's been done?

  2. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Can you post your site URL?

  3. Archimedes8472
    Member
    Posted 2 years ago #

  4. Krishna
    Volunteer Moderator
    Posted 2 years ago #

  5. Archimedes8472
    Member
    Posted 2 years ago #

    I've been trying to do that since last October to no avail. It is not accepting my password, and as I said previously, when I send for a reset it does not arrive at the email I used when I set up the account. I believe it is going to have to be changed by someone on staff at WordPress but currently I do not have a way to reach them and cannot find it on the web. Does anyone know how to reach a live person at WordPress?

  6. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Now, can you tell me the name of your hosting company so that I can find out an easy way for you?

  7. Archimedes8472
    Member
    Posted 2 years ago #

    Yes, it's Godaddy.com.

  8. ClaytonJames
    Member
    Posted 2 years ago #

    Your site is still running on WordPress 3.2.1.

    You can reset your admin password by following the instructions for one of the methods found here: Resetting Your Password
    There is also a walk-through with illustrations for resetting it using phpMyAdmin, which you can probably find in your hosts control panel tools. Through phpMyAdmin

  9. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    I've been trying to do that since last October to no avail.

    Have you ever tried to contact your host for helping you in this matter? Can you login to your hosting account at Godaddy?

    Is there a way to get in touch with a real person who can help me with this problem or at least delete the blog and let me know it's been done?

    Why do you want to delete the blog? I hope you know that only you can delete your blog, not anyone from WordPress.

    When did you last renew your hosting and domain accounts?

  10. Archimedes8472
    Member
    Posted 2 years ago #

    Have you ever tried to contact your host for helping you in this matter? Can you login to your hosting account at Godaddy?

    Yes, actually, I did, and they referred me to you.

    Why do you want to delete the blog? I hope you know that only you can delete your blog, not anyone from WordPress.

    Well, it was just a last resort. I don't like the idea of it floating around out there without being able to write in it.

    When did you last renew your hosting and domain accounts?

    Hm. Do you really need to know this? I'm not sure of the dates. They renew automatically.

  11. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Have you ever tried to contact your host for helping you in this matter? Can you login to your hosting account at Godaddy?

    Yes, actually, I did, and they referred me to you.

    If you can login to your account, please follow the instructions here:
    http://codex.wordpress.org/Resetting_Your_Password#Through_phpMyAdmin

  12. Go Daddy
    Go Daddy Support
    Posted 2 years ago #

    If you've installed WordPress through the Go Daddy Hosting Connection, you may also be able to retrieve your password that way.

    Log into your Go Daddy account and visit: http://go.me/Uo

    Click on Manage Applications

    Find the appropriate WordPress installation and click on View and manage details

    Go the Admin Settings Tab

    You will see:

    Admin Name: YourAdminName
    Password: [Hidden] [Show]
    Email: Your Email
    Blog Title: Blog Title

    You can click on [Show] to view your password.

    Let me know if this works for you.

    ^Cj

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