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Cannot display document uploaded to Page (8 posts)

  1. jdsigmon
    Member
    Posted 2 years ago #

    I get the following message when I go to the page:

    "Sorry, we are unable to generate a view of the document at this time".

    Does the same whether pdf, doc, docx, or html.

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    What plugin are you using?

  3. jdsigmon
    Member
    Posted 2 years ago #

    Google Document Embedder is the one that WordPress suggested in the video on uploading a resume. That was the exercise I could not complete. I followed the instructions in the video. It was video lesson 7 under the Getting Started Wizard Building a Website.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Then it sounds like that plugin is broken or you have mis-configured it.

  5. jdsigmon
    Member
    Posted 2 years ago #

    I spent hours searching these forums trying to find a fix. I found a post that suggested deleting the Google Embedder Plugin and reloading it. That didn't work! I had never configured the plugin but I went back to look at the configuration to make sure the enhance mode was unchecked. No fix. I tried different computers, different Internet access, deleting cache, deleting history. Currently I have contacted the owner of the plugin to see if he can help. I don't even know that the plugin is the problem. For all I know, WordPress is the problem!

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    It's not a core WordPress issue - it's a plugin problem.

  7. jdsigmon
    Member
    Posted 2 years ago #

    ESMI,the reason I do not think "plugin" is at fault is that, neither the Crocodoc plugin nor WordPress' other built-in options work either.

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    What "other built-in options"?

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