Cannot connect to WordPress via JetPack Plugin

Resolved Michael Bailey
(@hmbailey)

10 years, 2 months ago

Hello,
My Jetpack installation is giving me an error following an XML import. Can anyone help?

Error MSG Below:
“Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: auth_failed
Try connecting again.
Error Details: The Jetpack server encountered the following client error: Authorization header was malformed.”

https://wordpress.org/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor Richard Archambault
(@richardmtl)

10 years, 2 months ago

Could you post your site URL here, so I can have a look?

If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/

Make sure to include a link to this thread in your message.

eldenroot
(@eldenroot)

10 years, 2 months ago

same problem!

Plugin Contributor Richard Archambault
(@richardmtl)

10 years, 2 months ago

@eldenroot:

Without knowing your site’s URL, I have no way of troubleshooting your issue. Also, could you please start your own thread, as per the Forum Welcome?

http://wordpress.org/support/plugin/jetpack#postform

Thank you!

1formanet
(@1formanet)

10 years, 2 months ago

hello I can not connect jetpack and wordpress : “site_requires_authorization : Jetpack requires your site to be publicly accessible.”.

And if I try a installation via FTP I have a “syntax error, unexpected end of file” on class.jetpack.php ….
Site url http://location-cure-thermale-amelie.com/.

I have checked all the points on http://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

1formanet
(@1formanet)

10 years, 2 months ago

I have the answer ! I was using a password in my .htaccess ….

Thread Starter Michael Bailey
(@hmbailey)

10 years, 2 months ago

I solved my problem by deleting the original Jetpack install, and reinstalling. I suspect it had something to do with the original username associated with the imported WP install I did.

Viewing 6 replies - 1 through 6 (of 6 total)

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