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Contact Form to Email
[resolved] Cannot click "Submit" when using shorttag on page (4 posts)

  1. jphixp
    Member
    Posted 4 months ago #

    I have created two forms with this plugin for my website, and they work fine from the widgets sidebar. However, if I try to put one of the forms directly into a page using the shorttag, it shows up correctly and it will even behave correctly (eg. if I try to submit with a field blank the "This field is required" message pops up), but when all of the fields are filled and I hit "Submit", nothing happens. It doesn't even seem as if I am actually pressing the button. Why could this be?

    I have even tried with the default form that is made if you make no changes when you create a new form, and had the same issue. I have deactivated all plugins except this one, and have tried the "direct" load method for loading the form. Nothing works.

    The theme I am using form my site is FirmaSite 1.3.2.1

    https://wordpress.org/plugins/contact-form-to-email/

  2. codepeople
    Member
    Plugin Author

    Posted 4 months ago #

    Hi,

    Please open a ticket at http://wordpress.dwbooster.com/support and indicate the address of the page where you are experiencing that problem to check it in detail?

    Thank you for using the plugin!

  3. jphixp
    Member
    Posted 4 months ago #

    I actually was able to figure this out (or at least a workaround). I had a simple contact form in the sidebar of my website (worked fine - no issues). The problem came when I tried to put another form on a page. Since the sidebar is on every page, there were two forms on the page with this other form.

    When this happened, the contact form in the sidebar didn't show up (so I didn't really think about it causing a problem), but it prevented the other form from working. All I did was put a condition on the contact form in the sidebar to not show up on this specific page, and the second form started working perfectly.

    So I suppose I will just need to refrain from attempting to load two forms on one page.

  4. codepeople
    Member
    Plugin Author

    Posted 4 months ago #

    Nice to hear that you already found a workaround. The plugin supports multiple forms into the same page, not sure why that failed in your website.

    Thank you!

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