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Ninja Forms
[resolved] cannot add fields to a form (27 posts)

  1. mennovr
    Member
    Posted 1 year ago #

    I'm running ninja forms in WP 3.5 in a test situation and I can create new forms change the settings etc. then I go to 'field settings' but when I click on the fields nothing happens. I can hit save field settings and it says it was successful but I am not able to add any fields to my forms.

    I updated the plugin from 1.x version to 2.0.1 but I did not have any forms yet. After upgrading all my plugins yesterday I also updated WordPress to 3.5 and I deactivated all other plugins but no change.

    http://wordpress.org/extend/plugins/ninja-forms/

  2. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    Sounds like there is a jQuery conflict of some sort. What theme are you currently using?

    When you say you can't add any fields do you mean then when you click on a new field that it doesn't appear in the left portion at all or that it appears over there but when you click save it disappears?

    Also we've seen some strange issues with upgrading where certain initializations don'y occur. You might try deactivating and then reactivating the plugin.

    Let me know if any of that works.

  3. mennovr
    Member
    Posted 1 year ago #

    I mean that when I click on a field on left nothing appears, basically nothing changes on the page.

    I'm using the Roots theme and I forgot to mention that it is a wordpress network install, I don't know if that would make a difference.

    I have deactivated and reactivated the plugin but that did not make a difference.

  4. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    Ok, the behavior you're describing is definitely a jQuery conflict issue and if you disabled all you plugins the culprit is most likely the theme. Try switching to the default theme and see if the issue persists.

  5. mennovr
    Member
    Posted 1 year ago #

    I switched the theme from Roots to twenty eleven 1.5 and turned all plugins off and only ninja forms back on. I also replaced both wp-content and wp-admin and the root files, but I still have the same problem.

    Then I tried it on a local xampp install of wordpress 3.5 with twenty eleven 1.5 and a fresh install of ninja forms and there it works. So somewhere there is a difference and I'm gonna try to find what it is. the first thing I noticed is that the local install where it works is not a wordpress network install but just a single site.

  6. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    Network sites should factor into it. Ninja Forms would have to be activated on each netwrok site individually but will operate just fine like this.

    Please ket us know if you find anything that we might be able to improve on on our end.

  7. mennovr
    Member
    Posted 1 year ago #

    At the moment there is only one site on my network and it is activated in that site, not network-wide.

    Other difference that I thought of was that the website that does not work runs on windows IIS 7.5, would that make any difference?

  8. steadymarvin
    Member
    Posted 1 year ago #

    Not sure if my problem is related but I have recently upgraded to WP 3.5 and Ninja forms 2.0.1.

    All my forms have disappeared from the site. They appear to be listed in the forms editor page but everything is blank - no Title, no fields, nothing. I've deactivated all other plugins but still nothing is showing up.

    I can't create new forms either. And the Field settings tab isn't working.

  9. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    Have you tried deactivating and reactivating Ninja Forms?

  10. steadymarvin
    Member
    Posted 1 year ago #

    Doh! No, I didn't do that - seems to be working now.

    Thanks for the quick response

  11. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    You are very welcome. In some cases we have seen the upgrade get hung-up and this seems to fix the issue.

  12. mennovr
    Member
    Posted 1 year ago #

    Okay, sorry it took me a while to get down to testing this again. I don't know if it would be better to open a new thread but I'll put it here for now.

    I did some more testing and installed wordpress 3.5.1, then turned on wordpress network, then installed ninja forms 2.0.4

    I first did this on IIS 7.5 and then ninja forms does not work, I have the same issue as described above, I can create a new form but no fields, the field buttons are not draggable and nothing happens when I click on them.

    Then I did the same things on a local xampp server and it works. Do you have any idea why this would be?

  13. James Laws
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    I have an Intranet that I maintain on an IIS7 server and it works fine there.

    The behavior you are describing is symptomatic of a javascript conflict of some sort. When you click or drag the field nothing happens which is a javascript event. Have you looked in your browsers console to see if there are any errors showing?

  14. mennovr
    Member
    Posted 1 year ago #

    I have tried in IE9 and in Chrome, no errors relating to javascript, IE has one relating to CSS.

    I just don't know what would be the difference since I only use wordpress with standard twenty twelve theme in both places and ninja forms, I did not install anything else.

  15. mennovr
    Member
    Posted 1 year ago #

    sorry, there is an error in Chrome when I drag the buttons, not when I click on them.

    Chrome says:
    Uncaught TypeError: Cannot read property 'tagName' of undefined load-scripts.php:35
    e.widget._getParentOffset load-scripts.php:35
    (anonymous function) load-scripts.php:15
    e.widget._mouseStart load-scripts.php:35
    (anonymous function) load-scripts.php:15
    e.widget._mouseMove load-scripts.php:20
    (anonymous function) load-scripts.php:15
    _mouseMoveDelegate load-scripts.php:20
    v.event.dispatch load-scripts.php:2
    o.handle.u

    IE says:
    SCRIPT5007: Unable to get value of the property 'tagName': object is null or undefined
    load-scripts.php?c=1&load%5B%5D=jquery,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-datepicker,jquery-ui-draggable,jquery-&load%5B%5D=ui-droppable&ver=3.5.1, line 35 character 5132

  16. Kevin Stover
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    We have had a user with what sounds like a similar issue on our wpninjas.com forums. I think that I have solved the problem and will be rolling the fix into Monday morning's update. Please try out version 2.0.5 Monday and let me know if that takes care of the problem.

  17. mennovr
    Member
    Posted 1 year ago #

    Okay, will try that! Thanks for your help.

  18. mennovr
    Member
    Posted 1 year ago #

    I just updated the plugin to 2.0.6 and I can add form fields now, thank you for your help!

  19. Kevin Stover
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    There was an error with our commit to the WordPress repo. If you download the plugin again and re-upload it, that will take care of the problem. I'm sorry for the inconvenience.

  20. cyhwebby
    Member
    Posted 1 year ago #

    If I uninstall this plugin and reinstall manually, will it delete my tables? If it doesn't delete my tables, will it recognize them when it reinstalls? I have backups of my database but would like to minimize the amount of time my contact forms are down. Thank you!

    (I am posting this as a reply because I'm having the same issues as above--a multisite network that isn't allowing the fields to be moved or forms to be saved.)

  21. Kevin Stover
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    The plugin stores the forms and fields inside the WordPress MySQL db. Removing the files and re-uploading them won't affect those.

  22. cyhwebby
    Member
    Posted 1 year ago #

    It's still not working for me. Is there any way you could help us determine why it won't save forms/load fields in our multisite installation?

  23. Kevin Stover
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    Ninja Forms isn't currently designed to be network activated/deactivated via multi-site. It needs to be activated on each of your blog installs. If you used network activation, chances are that the proper databases weren't created.

    We hope to add support for this in the near future.

    If you have activated each of the blogs individually and still have the problem, I might be free tomorrow (I live in GMT) to take a look at it.

  24. cyhwebby
    Member
    Posted 1 year ago #

    I've tried that but it hasn't made a difference. If you have a minute to help, I'd really appreciate it.

  25. Kevin Stover
    The WP Ninjas
    Plugin Author

    Posted 1 year ago #

    You can send me temporary wp-admin credentials: kevin@wpninjas.net.

  26. bueno08
    Member
    Posted 11 months ago #

    All my forms disappeared. I tried to reinstall de plugin and nothing change. If I try to create a new form, it isn't work. Anyone can help me?

  27. FlourishDesignStudio
    Member
    Posted 7 months ago #

    I am trying to create a multi-part form, and have all of the necessary extensions. Everything was working fine for the first 3 pages, but now I can no longer save field settings. I have already changed the php.ini file, updated WordPress, toggled the plugin on and off, etc, and nothing is helping the situation.

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