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WPNewsman Lite
[resolved] Cannot activate the plugin (3 posts)

  1. bpawebman
    Member
    Posted 1 year ago #

    After I install the plugin, I then try to activate it - But, all I get is a blank screen. The Dashboard cannot be accessed! No error message. I have to go to my hosting company's control panel -> file manager and delete the entire WPnewsman plug in folder to be able to get back to use the dashboard.

    http://wordpress.org/extend/plugins/wpnewsman-newsletters/

  2. G-Lock Software
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    In order we can find out why WPNewsman does not work on YOUR site, we need:

    1) full access to your FTP server to be able to edit the wp_config.php file and enable/disable the WP_DEBUG option;
    2) test admin account on your blog where you installed WPNewsman to be able to de-activate/activate all plugins;
    3) access to your cPanel to see the error log.

    If you have a production site and you cannot provide us with the above, please, search for the alternate plugin and do not use WPNewsman.

    If you have a test site and you can give us the access to your FTP, cPanel and test admin dashboard on your WordPress, please, place a support ticket here http://support.glocksoft.net/new-ticket and send us the required information.

  3. G-Lock Software
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Thank you for the provided information. Our programmer found the problem and fixed it. He activated WPNewsman on your site. This fix will be included into the next 1.5.5 version of the plugin.

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