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Cannot access cpanel (4 posts)

  1. ilovemac
    Member
    Posted 4 years ago #

    I am trying to get my api key. When I click on the link to take me to that page and asks me for to login, I cannot. The error message says that email address is not on file yet I have received 2 emails from wordpress. If I enter my username, the message says an email was sent yet I do not receive it. I cannot log into cpanel.

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    If you're having problems logging into Cpanel, contact your hosting provider. If you need an API key for Akismet, open an account at wordpress.com

    Some email solutions:
    http://codex.wordpress.org/FAQ_Troubleshooting#E-mailed_passwords_are_not_being_received
    http://annanta.com/web-world/wordpress-not-sending-email-try-this-fix/

  3. ilovemac
    Member
    Posted 4 years ago #

    I already have a wordpress account. As I said in my post, I have received two emails from them, one with my username and password delivered to the email address that wordpress says is not in their database.

  4. jblifestyles
    Member
    Posted 4 years ago #

    sounds like you should just apply for another key... cackow! you'll be up and running in no time.

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