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WooCommerce - excelling eCommerce
Can you, Woo guys launch actual support forum? (9 posts)

  1. gesman
    Member
    Posted 1 year ago #

    Really. This forum is a joke.
    You cannot even search it.
    You're driving the most sophisticated and powerful wordpress ecommerce platform - it's about time to launch a decent support forum.
    Make it VB-powered of SMF-powered, but it's a about time.
    Really.
    :)

    http://wordpress.org/extend/plugins/woocommerce/

  2. Martin
    Member
    Posted 1 year ago #

    Tend to agree that the manner in which forums are laid out in WP doesn't lend itself to plugins with a lot of activity.
    It's just one long stream and Search produces even more rubbish that wastes a lot of time in finding value.

    There's a particular issue I have with my theme and variations and there's similar threads scattered all over the place on it.

    Would be great to better silo issues in some way.

  3. bheadrick
    Member
    Posted 1 year ago #

    woothemes does have a dedicated support forum. you just have to pay a crap ton of money to use it.

  4. gesman
    Member
    Posted 1 year ago #

    Does this dedicated forum has dedicated "woocommerce" subforum?

  5. GetResponsive
    Member
    Posted 1 year ago #

    no, is it linked into this forum it seems. Can someone from Woo team pls react on this. I find it very difficult to find support.

  6. gesman
    Member
    Posted 1 year ago #

    I wouldn't mind to buy something to get access to dedicated forum.
    After all support takes time and effort, no problem with that.

  7. Preeminent
    Member
    Posted 1 year ago #

    I too agree that support takes a lot of time. I would gladly pay for better help. I cannot find any link to the premium support if they offer it. I only find their help section powered by UserVoice, I think it is.

  8. Christopher Anderton
    Member
    Posted 1 year ago #

    For some reason they was getting rid of the forums (i'm a paying member) an replaced them with tickets.

    A really bad move i think.

  9. subrisi
    Member
    Posted 1 year ago #

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