Hi,
Was it downloaded from dashboard of a site showing a ‘whitespace’ warning? (http://updraftplus.com/problems-with-extra-white-space/) Try downloading directly via FTP or from the cloud storage vendor’s website (i.e. Dropbox etc.) instead.
David
No, I didn’t had whitespace warning. I downloaded it from Dropbox.
Hi,
If you email the database file to contact@updraftplus.com then I will be able to give further guidance. Please include a link to this forum thread so that I know who you are!
David
Hi vijai3d,
I don’t think that file is successfully decrypted… its contents don’t resemble at all a valid gzip file. A valid gzip file begins with the byte sequence 1f 8b 08 – that file doesn’t contain that byte sequence anywhere.
If you send me the original unencrypted file and the decryption key I can take a look.
David
Hi,
It seems like I’m having the samw problem here, and I don’t get the white space warning either. I did try to deactive all the other plugins just to be sure. When trying to unzip the file I get “… not in gzip format”. As David said it doesn’t seem like it is decrypted. I checked the updraftplus log for that session and the last part of it is not readable at all.
Did you find out what the problem really is?
— Yngve
