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Can Deleted Orders Be Retrieved? (5 posts)

  1. Jesbass
    Member
    Posted 3 years ago #

    Well, aren't I silly. I accidentally deleted the last 4 orders from our Shopp plugin that came through our website. I meant to update their status, but must have clicked on 'delete' instead of 'update'!

    Foruntately, the orders have been sent out, but this obviosuly skews our statistics and reports.

    Is there any way to retrieve these deleted orders? (Such as a trash can or recycling bin of sorts?)

  2. Web Hosting India
    Member
    Posted 3 years ago #

    go to posts and there u can find trash option ..look in to it ..if its present no issues ..u can restore it

    if not

    - restore your database back up which was taken before deleting your orders if u have any
    - if u dont ask your host once..they might have a back up

    i think u were asking the same

    Hope it helps you

    with best regards

  3. Jesbass
    Member
    Posted 3 years ago #

    Thanks for the tip!

    Pardon my naivety, but how do I restore the database backup?

    Thanks again.

  4. Samuel B
    moderator
    Posted 3 years ago #

  5. Jesbass
    Member
    Posted 3 years ago #

    Thanks! Hopefully we can fix my blunder!

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