Posted 1 year ago #
Well, aren't I silly. I accidentally deleted the last 4 orders from our Shopp plugin that came through our website. I meant to update their status, but must have clicked on 'delete' instead of 'update'!
Foruntately, the orders have been sent out, but this obviosuly skews our statistics and reports.
Is there any way to retrieve these deleted orders? (Such as a trash can or recycling bin of sorts?)
Posted 1 year ago #
go to posts and there u can find trash option ..look in to it ..if its present no issues ..u can restore it
if not
- restore your database back up which was taken before deleting your orders if u have any
- if u dont ask your host once..they might have a back up
i think u were asking the same
Hope it helps you
with best regards
Posted 1 year ago #
Thanks for the tip!
Pardon my naivety, but how do I restore the database backup?
Thanks again.
Posted 1 year ago #
Thanks! Hopefully we can fix my blunder!
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