Posted 8 months ago #
My site hosted with GoDaddy.com is not allowing me to add new plug-ins, akismet can't connect, feeds aren't connecting, etc.
I can update my site, add new pages, etc. so I know I am connecting to my host however I can't figure out why I can't add new plug-ins or use akismet. I changed my hosting from Windows to Linux per the advice of GoDaddy and it made no difference.
Any help is much appreciated...
Thanks!
Unfortunately, this type of problem isn't immediately familiar to me. That said, here's how I would attack the problem. First, backup your hosted files and the database just in case any of these steps accidentally results in loss of important data. In case you aren't aware of it, there's a database backup tool in GoDaddy.com's Hosting Control Center: http://x.co/a4th
Once you have everything backed up, I would install a fresh version of WP to a subfolder and test that it works as you'd expect (easy install for GoDaddy.com: http://x.co/a4tu ) - make sure it allows adding plugins and doesn't run into any of the other failures you're experiencing. This test will confirm that there isn't some unknown/unique problem with your hosting plan.
Next, just to be sure the problem isn't caused by a faulty or incompatible theme/plugin, set your theme to the WP default (twenty ten or twenty eleven) and disable all your plugins. Test to see if that resolves the issue. If it doesn't...
I would try downloading the current WP version from WordPress.org and uploading it to your account to overwrite your existing core files (for your primary WP instance, not the new one you just added). If there's a problem with any of the files, overwriting would fix that.
If none of this works, I would go recommend you abandon the old install and export your data to the fresh version you installed in a subfolder. You can copy your uploads folder to the new instance and export all your content using the WordPress export/import function. You can move over the themes and plugins as well, but you may need to reconfigure their settings if there were any. Assuming it works properly, you can then clear out the old installation and go about moving the working version to the root of your hosting account. WordPress has a guide that explains how to move an install to a new folder: http://x.co/a4sr
Hope some of this helps.
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