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Easy Digital Downloads
[resolved] Buttons do not appear when i come out of coming soon setting (13 posts)

  1. SimpleTurtle
    Member
    Posted 1 year ago #

    All the easy digital download buttons work perfect when im in coming soon, but as soon as i take it off and let the site go live all the buttons disappear?

    Could you explain why it does this?

    Thanks

    Tommy

    http://www.simpleturtle.com

    http://wordpress.org/extend/plugins/easy-digital-downloads/

  2. What are you using for putting the site into Coming Soon mode?

  3. SimpleTurtle
    Member
    Posted 1 year ago #

    Its by SeedProd? Called seed prod coming soon...

  4. The free or pro version?

  5. SimpleTurtle
    Member
    Posted 1 year ago #

    It is the free version but how would that mess up the easy digital download plugin and not allow me to see the buttons when i deactivate it? do i need to use another coming soon plugin?

  6. I'm not sure.

    I know the developer of Coming Soon so I'm going to ping him to see if he knows why.

  7. John Turner
    Member
    Posted 1 year ago #

    Hey Tommy,

    I'm the author of the Coming Soon plugin. Can you create me a temp admin if you feel comfortable and send the credentials to john at seedprod com / I'll take a look at the issue!

    I'm try to reproduce the issue in my dev environment in the mean time.

    Thanks

  8. SimpleTurtle
    Member
    Posted 1 year ago #

    I don't reckon its the coming soon plugin as i have another website I'm designing and I'm using easy digital download on that also, this site doesn't have a coming soon plugin its just live and the buttons still don't work on that? when im logged into the dashboard i can see it... but for all people who are not logged in, they can not see the buttons

  9. John Turner
    Member
    Posted 1 year ago #

    I recommend disabling all your plugins except the easy digital downloads plugin and see if it occurs. If it does not occur start enabling plugins one by one until it breaks. If you disable all the plugins except for EDD and still have an issue then enable the default theme and see if it occurs.

    Report back what you find out.

    Thanks

  10. SimpleTurtle
    Member
    Posted 1 year ago #

    Hi i just done that and it still does not work - It was showing up when i was signed into the dashboard but if logged out and tried to find the buttons to purchase it wasn't anywhere to be seen

  11. Do you have WP Super Cache installed?

  12. SimpleTurtle
    Member
    Posted 1 year ago #

    I do, i deactivated it and deleted and it works fine, thank you so much!

  13. Great!

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